About The Position

The CLS Assistant primarily supports laboratory quality control and analysis of patient specimens, along with quality assurance tasks. The role operates, maintains, and performs basic troubleshooting on laboratory analyzers used for waived and moderate-complexity testing. It also includes collecting blood specimens, interacting with patients of diverse ages and backgrounds, and receiving, handling, and processing specimens for laboratory testing. The position completes computerized tasks related to patient registration, test order entry, specimen collection, receiving, and processing. It performs basic post-analytic tasks such as distributing results and storing or retrieving specimens, and provides workflow guidance to phlebotomists and lab assistants. The CLS Assistant follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety and support patient care.

Requirements

  • High school education, GED, or equivalent is required in California and preferred in Oregon and Hawaii.
  • Phlebotomy Technician (CPT) or Certified Phlebotomy Technician II (CPTII) facility-specific certification is required.
  • Basic Life Support (BLS) certification from an approved vendor, per Adventist Health policy, is required.
  • Associates or technical degree, or an equivalent combination of education and related experience, is preferred.
  • Two years of relevant clinical laboratory experience is preferred.
  • Certified Phlebotomy Technician (CPT) license is preferred.

Nice To Haves

  • Associates or technical degree, or equivalent combination of education and related experience.
  • Two years of relevant clinical laboratory experience.
  • Certified Phlebotomy Technician (CPT) license.
  • High school education, GED, or equivalent for positions in Oregon and Hawaii.

Responsibilities

  • Load quality-control and patient specimens onto analyzers and follow procedures that support analyzer function and accurate, precise testing.
  • Complete analyzer start-up and function checks according to standard protocol.
  • Prepare reagents and maintain analyzer on-board reagent stock.
  • Collect blood specimens using age-appropriate techniques, handle and transport laboratory specimens, and provide post-phlebotomy care.
  • Complete computerized patient registration, test order entry, collection-list, and label tasks as appropriate.
  • Receive specimens, assess acceptability against established criteria, and take protocol-directed action, including escalating to licensed or certified personnel when needed.
  • Handle and process specimen types for analysis while maintaining specimen integrity.
  • Prepare and package specimens for transport to Adventist Health or outside reference laboratories, and complete related computer processing steps.
  • Verbally communicate released or reported results; route, distribute, and retransmit results.
  • Store and retrieve specimens.
  • Use basic pre-analytic and waived/moderate-complexity analytic laboratory equipment, escalating equipment malfunctions according to protocol.
  • Perform preventive maintenance and minor troubleshooting of laboratory analyzers.
  • Monitor temperatures and other indicators of environmental and equipment functionality.
  • Maintain adequate supplies in the work area and/or on the phlebotomy cart.
  • Support laboratory workflow by monitoring pending work, escalating priority work, locating specimens, and coordinating recollections.
  • Maintain records and complete basic documentation of pre-analytic, post-analytic, analytic, and quality-related work.
  • Provide guidance to lab assistants to support optimal workflow and prompt problem resolution.
  • Receive laboratory calls, assist callers as appropriate, or transfer calls to the appropriate laboratory section or person.
  • Communicate with customers to clarify ambiguous, unclear, or duplicate test orders.
  • Answer patient questions within the scope of the job and escalate questions that cannot be answered.
  • Perform other job-related duties as assigned.
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