Cloud Tech Support Engineer - Co-op

Wasabi Technologies

3d•$25 - $32•Hybrid

About The Position

Wasabi Technologies Inc. is seeking an enthusiastic candidate with a software engineering background and interest to join our exciting team for a period of 6 - 8 months co-op term from January – August 2027. The position reports to the Manager, Technical Support Engineering, and will work closely with our Support Team, the Product Team, Development & QA Teams, and other Co-ops. This role is ideal for someone looking to gain hands-on experience in cloud storage technology and technical support within a fast-growing company.

Requirements

Computer Science/Telecommunication Networks or Software Engineering background (this work will involve utilizing existing in-built tools and creating new tools/utilities that can talk to Wasabi Cloud).
Desire to diagnose, research, reproduce, and report defects, working closely with R&D (this work will involve testing our storage service with third-party storage applications and working with our customers on their storage-related use cases).
Support our partner engineering team by validation interop between Wasabi and hundreds of third-party software applications using APIs & SDKs.
Familiarity with AWS S3/Cloud storage.
Understanding of Linux and networking protocols such as HTTP, TCP/IP, DNS, TLS.
Currently residing in Massachusetts, Boston Metro preferred.
Ability to work 40hrs per week in a hybrid structured model.

Nice To Haves

Master's degree preferred.

Responsibilities

Help our enterprise customers integrate their applications with Wasabi.
Assist our partners in successfully deploying Wasabi into their customer environments.
Explore the inner workings of the S3 protocol and how it communicates with Wasabi’s services.
Engage with Wasabi sales and development engineers worldwide to enhance our service.