Cloud Systems Engineer

Knight Federal Solutions Inc•Schriever SFB, CO

About The Position

Knight Federal Solutions is hiring a Cloud Operations Engineer to support government programs and cloud-based systems. The role serves as a primary escalation point for service desk issues and performs cloud operations, Windows administration, Kubernetes maintenance, software deployment, automation, and systems engineering support. The position is located in Colorado Springs, Colorado, has a normal 0800–1600 shift, and requires 10% travel. A TS/SCI clearance is specified.

Requirements

  • Bachelor’s degree in computer science, cybersecurity, or a related field and at least 2 years of relevant experience, or at least 5 years of directly related experience without a degree.
  • At least 1 year of hands-on experience with Kubernetes and Docker.
  • At least 1 year of experience working with AWS cloud services.
  • Ability to meet DoD 8570 IAT II requirements through Security+ or a higher certification.
  • Comfort working in both remote and on-site environments.
  • Willingness to complete a Counterintelligence Polygraph if required.
  • Excellent communication skills.
  • A strong customer-first mindset.

Nice To Haves

  • At least 2 years of hands-on scripting experience with Python and Bash.
  • At least 2 years of experience working in Agile environments.
  • At least 2 years of leadership experience in a relevant technical area.
  • Technical certifications, particularly AWS Cloud Practitioner or Certified Kubernetes Administrator (CKA).

Responsibilities

  • Serve as the primary escalation point for the service desk, troubleshooting complex application, virtual workspace, network, performance, and service request issues.
  • Administer and maintain Windows systems using technologies such as PowerShell Desired State Configuration (DSC) and Group Policy Objects (GPO), and manage software bundles for virtual desktop environments.
  • Maintain, troubleshoot, and respond to incidents involving Kubernetes clusters in a private-cloud setting.
  • Deploy and maintain commercial and custom software using AWS Cloud Services, including EC2, EKS, S3, and WorkSpaces, and manage snapshots to support system reliability.
  • Collaborate with Cyber Security and Engineering teams to optimize cloud solutions and support DevOps continuous improvement initiatives.
  • Analyze and support systems engineering for new system development, critical enhancements, and patching in accordance with established systems engineering and configuration management processes.
  • Automate routine operational tasks and maintain automated job schedules.
  • Use Jira to track Tier 2 issues and communicate work and status updates to customers.
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