Cloud Systems Engineer

Neptune Technology Group•Logan Township, PA

About The Position

Muni-Link, part of Neptune Technology Group Inc., provides SaaS solutions for the utility billing market. Neptune has developed automatic meter reading and advanced metering infrastructure technologies for more than 50 years and focuses on utilities’ evolving needs, including revenue optimization, operational efficiency, and improved customer service. As a Cloud Systems Engineer, you will implement, maintain, and support the cloud infrastructure powering the company’s software platforms, respond to infrastructure-related customer escalations, and contribute to the Cyber Security program. You will work with team members to deliver reliable, secure, and available platforms for the SaaS product family. The role offers opportunities to expand your knowledge, capabilities, and responsibility over time.

Requirements

  • Two to five or more years of relevant, specific experience.
  • Demonstrated passion for technology and continuous learning.
  • Moderate skill and proficiency in the discipline, with the ability to conduct increasingly complex assignments under moderate to limited supervision and exercise some independent judgment.
  • Experience with CI/CD platforms and building and managing infrastructure as code.
  • Experience with at least several of the listed technologies, such as Linux (server-side), Git, Bash, Python, Apache, Jenkins, Bitbucket, AWS CodeBuild, AWS CodeDeploy, MySQL, AWS Aurora, Jira, Confluence, AWS CloudWatch Insights, AWS IAM, Grafana, Icigna, Terraform, and Kubernetes.
  • Bachelor’s degree in computer science or information systems, or a combination of education and experience.
  • Must not require U.S. work authorization sponsorship for this position; sponsorship is not available for H-1B, O-1, TN, or individuals in F-1 status.

Responsibilities

  • Plan and execute cloud projects, ensuring the reliability, scalability, and security of cloud infrastructure.
  • Assist in developing cloud strategy and selecting cloud deployment models and services.
  • Upgrade cloud-based systems to improve operations and protect against data breaches and cybersecurity threats.
  • Collaborate with cross-functional teams to troubleshoot issues, apply cloud security and cost-optimization best practices, and keep current with cloud technology advancements.
  • Develop disaster management and recovery strategies.
  • Develop, implement, and maintain cloud-based systems and infrastructure, including effective design of business processes in the cloud.
  • Monitor software configuration processes for infrastructure and applications, as well as continuous integration, continuous delivery, and version control tools.
  • Manage the availability, security, and performance of mission-critical release practices and environments.
  • Perform tasks related to the Security and Compliance framework and initiatives.
  • Manage small- to medium-sized projects from start to finish.
  • Build, support, maintain, and manage Jenkins, Bitbucket, CodeDeploy, CodeBuild, and associated CI/CD platforms; use Git to develop code, manage changes, and review pull requests.
  • Use Terraform, Bash, Ansible, and Python to provision, maintain, and support infrastructure.
  • Use artificial intelligence to enhance performance and delivery capacity.
  • Perform tasks using MySQL, AWS Aurora, Jira, Confluence, AWS CloudWatch Insights, AWS IAM, Grafana, Icigna, Kubernetes, and Helm.
  • Support and maintain Linux systems, including Apache and PHP-FPM.
  • Handle infrastructure-related customer escalations as required.
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