Cloud Service Architecture Principal

Zebra Technologies•Kennesaw, GA
•$156,960 - $235,440•Hybrid

About The Position

Zebra is seeking a Cloud Service Architecture Principal to design, architect, and optimize cloud infrastructure and systems that enable enterprise-scale SaaS operations. The role focuses on building resilient, cost-effective, secure, standardized, and scalable infrastructure foundations that support multiple products. The position develops, validates, and tests structures and user documentation, and works under consultative direction toward long-range targets for innovation-driven business growth, high-quality execution, and an inclusive, customer-first culture. The position requires residence in the United States within drivable distance of Kennesaw, Georgia, and a hybrid schedule of three days in the office and two days remote. The principal provides technical leadership across product engineering, contributes hands-on to SaaS AI/ML and analytics solutions, and leads architecture governance, infrastructure patterns, and major cloud transformation initiatives. The role also helps manage a product engineering team based mainly in the US and India. The listed annual pay range is $156,960 to $235,440. The role offers an annual performance-based cash incentive with a target equal to 20% of base pay. Zebra describes its total rewards as including healthcare, wellness, inclusion networks, continued learning and development, community service days, insurance, parental leave, an employee assistance program, and paid time off, with offerings depending on country. The company also describes flexible work arrangements, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day.

Requirements

  • Bachelor's or master's degree in Computer Science or Engineering.
  • At least 10 years of hands-on experience designing and implementing cloud infrastructure at scale.

Nice To Haves

  • Strong background in cloud platforms such as AWS, GCP, and Azure, and containerized environments such as Kubernetes and Docker.
  • Deep expertise in Infrastructure as Code, CI/CD pipeline design, and automation frameworks.
  • Experience developing software in languages including Java, JavaScript, Go, and Python, and with front-end technologies such as NodeJS, Angular, or React.
  • Experience working on large-scale software projects and delivering high-quality code.
  • Track record of improving system reliability, including MTTD, MTTR, and uptime, and operational metrics through architectural improvements.
  • Experience leading major infrastructure initiatives, migrations, or transformations affecting multiple teams and products.
  • Demonstrated experience with design principles and patterns and writing clean, maintainable product code.
  • Understanding of software quality assurance principles.
  • Experience designing secure software systems based on industry-specific specifications.
  • Ability to collaborate with product engineering teams during planning and design to understand requirements and propose scalable infrastructure solutions.

Responsibilities

  • Establish architecture governance frameworks and decision-making processes that align technical decisions with business objectives and long-term product roadmaps.
  • Provide thought leadership and hands-on support for SaaS AI/ML and analytics solutions using scalable API design, web, visualization, and analytics frameworks, and cloud architectures.
  • Ensure product releases and deployments address non-functional requirements, including scalability, availability, security, maintainability, and supportability.
  • Design complex test cases and work with SDET specialists to support quality product releases.
  • Create and maintain design and architectural artifacts.
  • Ensure consistent architecture and design standards.
  • Promote collaboration with cross-functional data engineering, UX, and Product Management teams.
  • Research or proof-of-concept emerging technologies and make recommendations in support of solution development.
  • Strengthen product engineering capabilities by building processes, standardizing methodologies, leveraging appropriate technology tools, reviewing and mentoring coding activities, and leading DevOps functions.
  • Develop novel and creative solutions that build the business and bring positive attention to technologies and services.
  • Help manage the Product Engineering team, based mainly in the US and India, including application developers, technical architects, and UI/UX specialists.
  • Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
  • Collaborate with product engineering teams during planning and design to understand requirements and propose scalable infrastructure solutions.
  • Design unified, interoperable systems that reduce infrastructure silos and enable cross-product consistency and operational scalability.
  • Design global infrastructure patterns supporting follow-the-sun operations and 24/7 enterprise-grade availability.
  • Lead multi-year digital transformation initiatives, including migration from legacy infrastructure to cloud-native architectures.
  • Define incident response and recovery architectures that reduce MTTD and MTTR through intelligent monitoring, alerting, and automation.
  • Architect policy-as-code governance systems using tools such as OPA and Kyverno to support compliance with security, cost, and operational standards.
  • Architect compliance frameworks aligned with standards such as SOC 2, ISO 27001, and HIPAA, with automated validation and attestation.

Benefits

  • Healthcare and traditional insurance offerings.
  • Wellness offerings and an annual companywide well-being day.
  • Inclusion networks.
  • Continued learning and development offerings.
  • Community service days.
  • Parental leave.
  • Employee assistance program.
  • Paid time off.
  • Hybrid work flexibility and adaptable hours.
  • Summer Flex Fridays and Focus Fridays.
  • Performance-based annual cash incentive with a target equal to 20% of base pay.
  • Some roles may be eligible for long-term incentive equity awards.
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