Cloud Platform Engineer

Docusign • San Francisco, CA

1d • Hybrid

About The Position

The Cloud Platform Engineer will join DocuSign’s Cloud Platform and Services (CP&S) team, which builds and operates scalable, reliable technology and data solutions for internal and external customers. The team embraces Agile principles, DevOps practices, and infrastructure as code to securely scale DocuSign’s global business.

This individual-contributor role supports enabling AI capabilities within foundational cloud platforms and contributes to AI-driven improvements to developer experience and employee productivity. The engineer will help research and implement AI-powered features, optimize platform performance, and work with cross-functional teams to deliver innovative applications that improve developer workflows and employee engagement. The position reports to the Director of DevOps Engineering.

Requirements

• BS/BA degree or equivalent in Computer Science, Information Technology, or a related field.
• Experience working with cloud platforms, preferably AWS.
• Experience with AI concepts, tools, or frameworks.
• Experience with programming languages such as Python.

Nice To Haves

• Experience with additional cloud platforms such as Azure or Google Cloud Platform.
• Understanding of containerization and orchestration tools such as Docker and Kubernetes.
• Experience with CI/CD pipelines and DevOps practices.
• Strong communication and documentation skills.
• Strong problem-solving skills and an interest in developing AI-driven solutions on cloud platforms.

Responsibilities

• Participate in regular team meetings and contribute ideas or feedback on AI initiatives and ways to improve the developer and employee experience.
• Assist in streamlining development workflows and automating routine tasks to improve efficiency for developers.
• Collaborate with team members to implement cloud security, scalability, and cost-optimization best practices.
• Participate in code reviews to learn best practices and contribute to improving code quality.
• Participate in on-call support as part of a rotation with other team members.
• Research and implement AI-powered features, optimize platform performance, and collaborate on AI applications that improve developer workflows and employee engagement.

Benefits

• Company bonus plan for non-sales roles, calculated as a percentage of eligible wages and dependent on company performance.
• Restricted Stock Units (RSUs).
• Paid time off and paid company holidays based on region.
• Paid parental leave of up to six months after birth, adoption, or foster care placement.
• Health benefit plan options, including plans that are 100% employer paid and plans with minimum employee contributions, from the first day of employment.
• Retirement and pension programs with potential employer contributions.
• Learning and development options, including coaching, online courses, and education reimbursements.
• Compassionate Care Leave following the loss of a loved one and other life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level