Cloud Platform Engineer

Docusign•San Francisco, CA
•Hybrid

About The Position

The Cloud Platform Engineer will join Docusign’s Cloud Platform and Services team, which builds, maintains, and operates scalable technology and data solutions for internal and external customers. The team embraces Agile principles, DevOps practices, and infrastructure as code to securely scale the global business. This role supports enabling AI capabilities within foundational cloud platforms and contributes to AI-driven improvements to developer experience and employee productivity. The engineer will research and implement AI-powered features, optimize platform performance, and collaborate across teams to identify and deliver innovative AI applications. This is an individual contributor role reporting to the Director of DevOps Engineering.

Requirements

  • Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field.
  • Experience working with cloud platforms, preferably AWS.
  • Experience with AI concepts, tools, or frameworks.
  • Experience with programming languages such as Python.

Nice To Haves

  • Experience with additional cloud platforms such as Azure or Google Cloud Platform.
  • Understanding of containerization and orchestration tools such as Docker and Kubernetes.
  • Experience with CI/CD pipelines and DevOps practices.
  • Strong communication and documentation skills.
  • Strong problem-solving skills and an interest in developing AI-driven solutions on cloud platforms.

Responsibilities

  • Participate in regular team meetings and contribute ideas or feedback on AI initiatives and ways to improve the developer and employee experience.
  • Assist in streamlining development workflows and automating routine tasks to improve efficiency for developers.
  • Collaborate with team members to implement best practices for security, scalability, and cost optimization in the cloud environment.
  • Participate in code reviews to learn best practices and contribute to improving code quality.
  • Participate in on-call support as part of a rotation with other team members.

Benefits

  • Company bonus plan for non-sales roles, calculated as a percentage of eligible wages and dependent on company performance.
  • Restricted Stock Units (RSUs).
  • Paid time off and paid company holidays based on region.
  • Up to six months of paid parental leave following birth, adoption, or foster care placement.
  • Health benefit plan options, including 100% employer-paid plans and plans with minimum employee contributions, available from the first day of employment.
  • Retirement and pension programs with potential employer contributions.
  • Learning and development options, including coaching, online courses, and education reimbursements.
  • Paid compassionate care leave following the loss of a loved one and other life-changing events.
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