Cloud Platform Engineer

E-Infosol•Huntsville, AL

3d•Onsite

About The Position

E-INFOSOL LLC is seeking a highly motivated Cloud Platform Engineer to be a full-time employee in Huntsville, AL to join our innovative and customer solutions focused team. The Cloud Platform Engineer will support all phases of systems engineering, software systems development, systems integration, cloud infrastructure, and network engineering activities. They will provide technical expertise, guidance, and recommendations on complex technical initiatives, operational issues, and system enhancements. The role involves formulating and defining system specifications and requirements based on business and technical needs, and developing, modifying, maintaining, and enhancing complex systems, subsystems, applications, and infrastructure components. Utilizing vendor engineering releases, cloud-native services, monitoring solutions, and system utilities to support operational systems and ensure optimal performance is key. The engineer will apply analytical techniques to gather information from stakeholders, define technical problems, evaluate alternatives, and design effective technology solutions. Developing and documenting procedures, processes, and technical solutions to resolve system and operational issues, as well as analyzing system architectures, methods of approach, and technical requirements to support project planning and execution are also core functions. Gathering, evaluating, and interpreting system, performance, and operational data to identify trends, risks, and opportunities for improvement is essential. The role includes supporting cloud-based environments, including deployment, configuration, monitoring, maintenance, and optimization of infrastructure and applications. Utilizing Splunk and other enterprise monitoring tools to collect, analyze, correlate, and visualize system, application, and security-related data is required. Designing, deploying, and maintaining enterprise logging, monitoring, and observability solutions using Splunk, Cribl, and related analytics platforms to support cloud operations, security monitoring, and troubleshooting activities is a primary responsibility. Configuring and optimizing log ingestion pipelines, filtering, enrichment, routing, and retention strategies across AWS cloud environments to ensure efficient data management and actionable operational insights is crucial. Monitoring and managing data logging processes to support system health monitoring, troubleshooting, performance analysis, auditing, and incident response activities are also part of the role. Investigating and resolving system, network, application, and cloud-related issues to maintain operational readiness and reliability, and collaborating with cross-functional teams, vendors, and stakeholders to implement technical solutions and support organizational objectives are expected. Preparing technical documentation, reports, recommendations, and presentations related to system performance, upgrades, and modernization efforts, and recommending system improvements, automation opportunities, and technology enhancements for management and user consideration are also key duties. Ensuring systems meet security, compliance, availability, and performance requirements is paramount.

Requirements

Active Top-Secret clearance
Bachelor’s Degree in Computer Science or a related field of study
Minimum of 5 years of experience in systems engineering, systems administration, software integration, network engineering, cloud infrastructure, or related technical disciplines.
Experience supporting cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).
Experience with Splunk administration, log analysis, monitoring, dashboard development, and troubleshooting.
Experience with data logging, system monitoring, performance analysis, and incident management.
Strong analytical, troubleshooting, and technical documentation skills.
Ability to communicate effectively with technical and non-technical stakeholders.

Nice To Haves

Hands-on experience administering and supporting Splunk Enterprise, Splunk Cloud, Cribl Stream, and/or Cribl Edge in large-scale enterprise environments.
Experience developing dashboards, alerts, searches, and reporting capabilities that enable proactive monitoring, incident response, performance analysis, and compliance reporting.

Responsibilities

Support all phases of systems engineering, software systems development, systems integration, cloud infrastructure, and network engineering activities.
Provide technical expertise, guidance, and recommendations on complex technical initiatives, operational issues, and system enhancements.
Formulate and define system specifications and requirements based on business and technical needs.
Develop, modify, maintain, and enhance complex systems, subsystems, applications, and infrastructure components.
Utilize vendor engineering releases, cloud-native services, monitoring solutions, and system utilities to support operational systems and ensure optimal performance.
Apply analytical techniques to gather information from stakeholders, define technical problems, evaluate alternatives, and design effective technology solutions.
Develop and document procedures, processes, and technical solutions to resolve system and operational issues.
Analyze system architectures, methods of approach, and technical requirements to support project planning and execution.
Gather, evaluate, and interpret system, performance, and operational data to identify trends, risks, and opportunities for improvement.
Support cloud-based environments, including deployment, configuration, monitoring, maintenance, and optimization of infrastructure and applications.
Utilize Splunk and other enterprise monitoring tools to collect, analyze, correlate, and visualize system, application, and security-related data.
Design, deploy, and maintain enterprise logging, monitoring, and observability solutions using Splunk, Cribl, and related analytics platforms to support cloud operations, security monitoring, and troubleshooting activities.
Configure and optimize log ingestion pipelines, filtering, enrichment, routing, and retention strategies across AWS cloud environments to ensure efficient data management and actionable operational insights.
Monitor and manage data logging processes to support system health monitoring, troubleshooting, performance analysis, auditing, and incident response activities.
Investigate and resolve system, network, application, and cloud-related issues to maintain operational readiness and reliability.
Collaborate with cross-functional teams, vendors, and stakeholders to implement technical solutions and support organizational objectives.
Prepare technical documentation, reports, recommendations, and presentations related to system performance, upgrades, and modernization efforts.
Recommend system improvements, automation opportunities, and technology enhancements for management and user consideration.
Ensure systems meet security, compliance, availability, and performance requirements.