Cloud Operation Engineer

Softwriters•Pittsburgh, PA

106d•Hybrid

About The Position

We're seeking a Cloud Operations Engineer to join our growing team and help shape the future of healthcare technology. The Cloud Operations Engineer role designs and implements cloud infrastructure supporting CI/CD on Azure and AWS. The Cloud Operations Engineer brings a strong understanding of software architecture and development workflows, along with skills in prioritization, problem solving, and cross-functional collaboration. This role partners with engineers, architects, QA, and leadership to deliver and support scalable production systems.

Requirements

Bachelor’s or Master’s degree in Computer Science or related technical field
3+ years of experience deploying and supporting applications in cloud or on-prem environments
3+ years of experience with CI/CD tools (e.g., GitHub Actions, Azure DevOps, Jenkins)
3+ years of experience in setting up and/or maintaining automated build/deployment system
Hands-on experience with cloud monitoring and alerting tools (e.g., Datadog, Prometheus/Grafana, Azure Monitor, CloudWatch)
Strong programming/scripting experience (e.g., C#, .NET, Python, Bash)
Hands-on experience with SQL, web technologies, and distributed systems
Experience supporting production systems on-call, including incident response and root-cause analysis
Proficiency with Git and version-control workflows (branching, pull requests, code review)
Proficiency in containerization technologies (Docker/Kubernetes) and API services
Expertise in infrastructure automation (IaC) and version control systems (Git, branching, PR workflows)
Demonstrated ability supporting production systems, including incident response and troubleshooting

Nice To Haves

Advanced level certification in Microsoft Azure (Solutions Architect Expert/DevOps Engineer Expert) or similar skillset certification
Integration of cloud services with on-premises technologies from Microsoft, IBM, HP, etc.
Experience with IT compliance and risk management requirements (security, privacy, SOX, HIPAA)
Experience utilizing Jenkins to manage build jobs for front-end code/templates; understanding of plugins within a Jenkins environment
Hands-on working experience with the cloud network and security services
Working knowledge of multiple operating systems (Windows/Linux/macOS/mobile platforms)
Automation experience with infrastructure and configuration management tools such as Terraform, Ansible, Chef, Puppet, Salt, Argo, etc.
Mobile build and test automation experience a plus (iOS, Android)

Responsibilities

Implement, maintain, and evolve public cloud (AWS/Azure) hosted software products and services
Set up, plan, and configure cloud solution environments
Deploy, manage, and operate scalable, highly available, secure, and fault-tolerant systems
Migrate existing on-premises applications to public cloud infrastructure
Identify and implement appropriate use of cloud deployment and operational best practices
Estimate cloud usage costs and implement operational cost control mechanisms
Write automation code/unit tests/documentation and perform code reviews
Configure, manage, and monitor application access, security, and performance
Participate in an on-call rotation; respond to, troubleshoot, and remediate production incidents to meet availability and reliability targets
Integrate cloud hosted applications with external customer and 3rd-party systems
Perform extensive research and analysis to make optimal architecture and design decisions
Provide expert guidance on cloud application security
Create proof-of-concept prototypes