About The Position

The Cloud Operations Engineer manages the design, development, implementation, and maintenance of cloud computing infrastructure, including gateways to remote services and endpoint systems. The role provisions and operates AWS infrastructure, supports containerized applications, maintains security and governance controls, and works to ensure availability, scalability, cost efficiency, and business continuity. The engineer also maintains documentation of cloud architecture, configurations, and operating procedures; follows the company’s risk management framework and applicable policies and regulations; completes required training; and identifies, escalates, and helps remediate risks, issues, and control failures. Other related duties may be assigned by management.

Requirements

  • Extensive experience deploying and managing infrastructure in AWS environments.
  • Advanced proficiency in Terraform, including module development, state management, and multi-environment deployments.
  • Experience integrating Terraform workflows with pipelines for automated infrastructure provisioning and change management.
  • Strong knowledge of AWS core services, including EC2, S3, RDS, EBS, Lambda, and Elastic Load Balancing.
  • Deep understanding of AWS IAM, AWS Organizations, and role-based access controls.
  • Experience with AWS monitoring, logging, and governance tools such as CloudWatch, CloudTrail, and AWS Config.
  • Familiarity with hybrid cloud integrations between AWS and on-premises environments.
  • Experience designing and managing AWS backup, disaster recovery, and business continuity solutions, such as AWS Backup and cross-region replication.
  • Strong working knowledge of AWS networking, including VPCs, subnets, route tables, NAT gateways, Transit Gateway, Direct Connect, Route 53, and security groups.
  • Experience managing containerized workloads using Amazon EKS and ECS, including cluster configuration and operational support.
  • Experience using code repositories such as Bitbucket for version control, branching strategies, pull requests, and collaborative code reviews.
  • Excellent written and verbal communication skills, including the ability to create technical documentation, architecture diagrams, and operational runbooks.
  • Commitment to operational excellence and adherence to AWS Well-Architected Framework principles.
  • Strong analytical and problem-solving skills in complex, automated cloud environments.
  • Adaptability and willingness to work in DevOps-driven environments with rapidly evolving priorities.
  • High attention to detail in infrastructure configuration, security controls, and cost optimization.
  • Proven ability to manage multiple infrastructure initiatives and operational tasks while meeting deadlines.

Responsibilities

  • Provision, configure, and maintain AWS resources, including EC2 instances, VPCs, S3 buckets, RDS databases, and other services.
  • Monitor system performance, availability, and health using Amazon CloudWatch and other monitoring tools.
  • Deploy, manage, and maintain containerized applications on Amazon EKS, including cluster configuration, node management, and workload scaling.
  • Create and manage IAM users, roles, and policies to enforce least-privilege access and security compliance.
  • Configure and maintain security controls, including security groups, NACLs, encryption, AWS Shield, and GuardDuty.
  • Automate infrastructure deployment and updates using Terraform, AWS CloudFormation, and other Infrastructure as Code tools.
  • Configure and manage backups, snapshots, and disaster recovery solutions for business continuity.
  • Manage AWS networking components, including VPCs, transit gateways, subnets, route tables, load balancers, and Route 53.
  • Monitor and optimize AWS costs using tools such as AWS Cost Explorer, and implement rightsizing and savings plans as needed.
  • Configure patch management and system updates using AWS Systems Manager.
  • Troubleshoot and resolve infrastructure, networking, and service-related incidents in AWS environments.
  • Implement logging, auditing, and governance controls using AWS Config, CloudTrail, and organizational policies.
  • Configure auto scaling, load balancing, and multi-AZ deployments to support high availability and scalability.
  • Maintain accurate documentation of cloud architecture, configurations, and operational procedures.
  • Adhere to the GBU Enterprise Risk Management Framework and applicable laws, regulations, policies, and procedures; complete required training; execute and monitor applicable controls; identify, assess, escalate, and remediate risks and control failures; and report compliance or regulatory concerns to management.
  • Conduct oneself in accordance with the Employee Handbook and preserve the company’s brand and reputation.
  • Perform other related duties as assigned by management.
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