Cloud Infrastructure Support Engineer

E&M Technologies•Charlottesville, VA

18d•Onsite

About The Position

E&M Technologies, Inc. is seeking a Cloud Infrastructure Support Engineer to join their team in Charlottesville, VA, in support of the National Ground Intelligence Center (NGIC). NGIC is the Defense Department’s primary producer of ground forces intelligence, providing scientific and technical intelligence and military capabilities analysis on foreign ground forces. This role is crucial for supporting NGIC's mission by ensuring the operational readiness and security of their cloud infrastructure.

Requirements

Bachelor's degree in Information Technology related area of study or 6 years of experience administering IT systems.
3+ years’ experience implementing security principles and administering IT systems.
3+ years supporting operations and maintenance for secure information management systems, including monitoring network availability and performing necessary maintenance to support network availability and network security measures.
3+ years experience with scripting languages including Bash, Ansible, or YAML.
3+ years experience with Linux Operating Systems and command-line interfaces.
3+ years experience with Amazon Web Services, containers.
3+ years experience with the Windows Operating System and Active Directory.
1+ year experience with provisioning, installation, configuration, operation, and maintenance of software and infrastructure-as-code in a DevSecOps and continuous delivery environment using automation and tools such as terraform.
1+ year experience with Platform as a Service technologies to include Kubernetes.
Ability to work shifts, including nights, weekends, and some holidays, as necessary (Shift will likely be approx. 1500 - 2300, Monday through Friday).
Compliance with DoDD 8570.01-M IA certifications; IAT Level II baseline and computing environment certifications such as Security + and an AWS certification within 30 days of start.
Must be a U.S. Citizen.
Must have and be capable of maintaining a U.S. Department of Defense (DOD) security clearance at the required level (Top Secret/SCI).

Responsibilities

Responsible for fulfilling Tier 1-3 Tenant requests.
Monitoring operational environments.
Provisioning Tenant VPCs.
Configuring roles.
Addressing tenant access requests.
Escalating service requests as required.
Applying expertise on multiple complex work assignments.
Operating with appreciable latitude in developing methodology and presenting solutions to problems.
Contributing to deliverables and performance metrics where applicable.