Cloud Infrastructure Senior Manager

Protiviti•Indianapolis, IN

6d•Hybrid

About The Position

Technology Consulting Cloud Infrastructure Senior Manager You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You Protiviti is looking for a Technology Consulting Senior Manager to join our growing Infrastructure, Cloud, & Security Engineering team. What You Can Expect As a Senior Manager, you’ll partner with our clients to identify and manage risk. You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through using the latest tools and methods. You’ll develop lasting relationships with client personnel and further these relationships through quality product delivery. You’ll foster a network within the business community and serve as an ambassador of Protiviti in the market. You will also be a mentor and provide performance development to teams as you oversee the successful completion of project work plans.

Requirements

Recent hands-on design, deployment, and/or administration experience in Windows Server and Linux systems administration
Working familiarity with Unix variants and Mac OS; prior administration experience a plus
Working familiarity with Amazon AWS, Microsoft Azure and other IaaS providers preferred
Strong enterprise networking design, deployment, and/or administration experience
Working familiarity with enterprise-class vendors and product lines strongly preferred ( e.g. Cisco, Cisco Meraki, HPE/Aruba, Juniper, Extreme, Brocade)
Working familiarity with enterprise-class network security appliance vendors and product lines strongly preferred ( e.g. Cisco, Cisco Meraki, Palo Alto, Fortinet)
Working familiarity with SMB /”prosumer ” vendors and product lines a plus ( e.g. Ubiquiti/UBNT, SonicWall, Mikrotik ) a plus
Working familiarity with load balancers, VPN appliances/concentrators a plus
In depth understanding of current enterprise design patterns and norms for basic networking capabilities/concepts ( e.g. TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, wireless)
Strong familiarity with SMB and entry-level on premises computing infrastructure technologies
Working familiarity with multiple server hardware vendors and associated management tools/platforms ( e.g. Dell, HPE, Cisco, SuperMicro ) strongly preferred
Working familiarity with hypervisor platforms ( e.g. VMware vSphere/ ESXi , Microsoft Hyper-V, Nutanix AHV, or others) strongly preferred
Strong familiarity with enterprise storage
Working familiarity with DAS, SAN, and NAS/filer solutions
Working understanding of contemporary network storage protocols and interconnect methods ( e.g. iSCSI, CIFS, FibreChannel , NFS)
Strong familiarity with basic on premises infrastructure management best practices
Rack management
Power and cooling demand management
Physical security
Strong familiarity with scripting for administrative, auditing, and other operational purposes
Prior experience writing PowerShell, Python, BASH/other Linux shell scripts strongly preferred
Prior experience with typical infrastructure and server/endpoint management toolsets
Performance and capacity management tools
Endpoint management / RMM platforms
Patch and vulnerability management tools
Log and event aggregation technologies (Kafka, SIEMs, Splunk, etc.)
Prior experience with capacity planning, VM/server “right-sizing ”, performance analysis
Prior experience and ownership designing server, network, application solutions through deployment phase
Prior experience administrating Office 365 services
Prior experience administrating Microsoft Exchange, Google G Suite/Workspace is a plus
Experience designing, building, or remediating an environment to meet specific regulatory requirements such as PCI-DSS, CMMC, NIST 800-53.
Prior experience translating undocumented systems / applications / operating procedures into usable documentation is absolutely necessary
Ability to update or create visualizations of dependency maps or architecture overviews is a must
Prior experience with integration of IT systems in a post-merger/acquisition environment
Prior experience with application rationalization / dependency mapping exercises
Prior experience designing, implementing, or administrating backup and replication/continuity solutions for server, storage, and application infrastructure
Familiarity with typical project management methods (Agile, Waterfall, etc.)
Prior experience translating business requirements ( e.g. compliance controls, vendor / business partner requirements) into technical configurations / solutions
Prior experience dealing with third party hardware/software/service vendors preferred
Prior experience translating business continuity / disaster recovery requirements into technical solution designs preferred
Establishing and cultivating business relationships and a professional network, including with senior executives.
Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele.
Ability to translate and communicate issues, risks or challenges to client personnel, including executives.
Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.
Bachelor’s degree in (Comp Sci, Comp Eng, Networking) or relevant field, or equivalent experience delivering technology or consulting solutions.
7 + years working in professional services or related fields.
Excellent verbal and written English
Comfortable collaborating with key business executives, system/application owners or stakeholders in group conversation or direct interview contexts
Ability to rapidly shift between planning / design work and practical execution (“hands on keyboard” tasks for discovery or implementation) is an absolute necessity
Strong analytical and problem-solving skills

Nice To Haves

Prior administration experience with Unix variants and Mac OS
Working familiarity with Amazon AWS, Microsoft Azure and other IaaS providers
Working familiarity with SMB /”prosumer ” vendors and product lines
Working familiarity with load balancers, VPN appliances/concentrators
Working familiarity with multiple server hardware vendors and associated management tools/platforms
Working familiarity with hypervisor platforms
Prior experience writing PowerShell, Python, BASH/other Linux shell scripts
Prior experience administrating Microsoft Exchange, Google G Suite/Workspace
Prior experience dealing with third party hardware/software/service vendors
Prior experience translating business continuity / disaster recovery requirements into technical solution designs
Professional Certification such as AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer – Professional, Azure Solutions Architect Expert, DevOps Engineer Expert or similar strongly preferred
Personal projects / demonstrated extracurricular interest in technology a plus

Responsibilities

Partner with clients to identify and manage risk.
Develop strategies to solve complex business problems using new ways of thinking.
Devise solutions to support client needs using the latest tools and methods.
Develop lasting relationships with client personnel and further these relationships through quality product delivery.
Foster a network within the business community and serve as an ambassador of Protiviti in the market.
Mentor and provide performance development to teams.
Oversee the successful completion of project work plans.
Establish and cultivate business relationships and a professional network, including with senior executives.
Successfully pursue business development opportunities and identify and implement strategies to obtain new work or clientele.
Translate and communicate issues, risks or challenges to client personnel, including executives.
Provide leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.
Translate business requirements (e.g. compliance controls, vendor / business partner requirements) into technical configurations / solutions.
Deal with third party hardware/software/service vendors.
Translate business continuity / disaster recovery requirements into technical solution designs.
Translate undocumented systems / applications / operating procedures into usable documentation.
Update or create visualizations of dependency maps or architecture overviews.
Integrate IT systems in a post-merger/acquisition environment.
Perform application rationalization / dependency mapping exercises.
Design, implement, or administer backup and replication/continuity solutions for server, storage, and application infrastructure.
Design, build, or remediate an environment to meet specific regulatory requirements such as PCI-DSS, CMMC, NIST 800-53.
Administer Office 365 services.
Design server, network, application solutions through deployment phase.
Perform capacity planning, VM/server “right-sizing ”, performance analysis.
Scripting for administrative, auditing, and other operational purposes.
Design, deployment, and/or administration experience in Windows Server and Linux systems administration.
Design, deployment, and/or administration experience in enterprise networking.
Design, build, migrate, and/or secure systems and environments across infrastructure, networking, and cloud platforms.

Benefits

Medical coverage
Dental coverage
Vision coverage
FSA and HSA healthcare accounts
Life insurance
Accident insurance
Adoption assistance
Fertility assistance
Paid parental leave up to 10 weeks
Short/long term disability
Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
Choice Time Off (CTO) for vacation, personal needs, and sick time
Up to 20 days of CTO per calendar year for new hires
Up to 11 paid holidays each calendar year