Cloud Infrastructure Senior Manager

Protiviti • Indianapolis, IN

7d • $128,000 - $205,000 • Hybrid

About The Position

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Protiviti is looking for a Technology Consulting Senior Manager to join our growing Infrastructure, Cloud, & Security Engineering team.

Requirements

• Recent hands-on design, deployment, and/or administration experience in Windows Server and Linux systems administration
• Working familiarity with Unix variants and Mac OS; prior administration experience a plus
• Working familiarity with Amazon AWS, Microsoft Azure and other IaaS providers preferred
• Strong enterprise networking design, deployment, and/or administration experience
• Working familiarity with enterprise-class vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, HPE/Aruba, Juniper, Extreme, Brocade)
• Working familiarity with enterprise-class network security appliance vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, Palo Alto, Fortinet)
• Working familiarity with SMB/”prosumer” vendors and product lines a plus (e.g. Ubiquiti/UBNT, SonicWall, Mikrotik) a plus
• Working familiarity with load balancers, VPN appliances/concentrators a plus
• In depth understanding of current enterprise design patterns and norms for basic networking capabilities/concepts (e.g. TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, wireless)
• Strong familiarity with SMB and entry-level on premises computing infrastructure technologies
• Working familiarity with multiple server hardware vendors and associated management tools/platforms (e.g. Dell, HPE, Cisco, SuperMicro) strongly preferred
• Working familiarity with hypervisor platforms (e.g. VMware vSphere/ESXi, Microsoft Hyper-V, Nutanix AHV, or others) strongly preferred
• Strong familiarity with enterprise storage
• Working familiarity with DAS, SAN, and NAS/filer solutions
• Working understanding of contemporary network storage protocols and interconnect methods (e.g. iSCSI, CIFS, FibreChannel, NFS)
• Strong familiarity with basic on premises infrastructure management best practices
• Rack management
• Power and cooling demand management
• Physical security
• Strong familiarity with scripting for administrative, auditing, and other operational purposes
• Prior experience writing PowerShell, Python, BASH/other Linux shell scripts strongly preferred
• Prior experience with typical infrastructure and server/endpoint management toolsets
• Performance and capacity management tools
• Endpoint management / RMM platforms
• Patch and vulnerability management tools
• Log and event aggregation technologies (Kafka, SIEMs, Splunk, etc.)
• Prior experience with capacity planning, VM/server “right-sizing”, performance analysis
• Prior experience and ownership designing server, network, application solutions through deployment phase
• Prior experience administrating Office 365 services
• Prior experience administrating Microsoft Exchange, Google G Suite/Workspace is a plus
• Experience designing, building, or remediating an environment to meet specific regulatory requirements such as PCI-DSS, CMMC, NIST 800-53.
• Prior experience translating undocumented systems / applications / operating procedures into usable documentation is absolutely necessary; Ability to update or create visualizations of dependency maps or architecture overviews is a must
• Prior experience with integration of IT systems in a post-merger/acquisition environment
• Prior experience with application rationalization / dependency mapping exercises
• Prior experience designing, implementing, or administrating backup and replication/continuity solutions for server, storage, and application infrastructure
• Familiarity with typical project management methods (Agile, Waterfall, etc.)
• Prior experience translating business requirements (e.g. compliance controls, vendor / business partner requirements) into technical configurations / solutions
• Prior experience dealing with third party hardware/software/service vendors preferred
• Prior experience translating business continuity / disaster recovery requirements into technical solution designs preferred
• Establishing and cultivating business relationships and a professional network, including with senior executives.
• Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele.
• Bachelor’s degree in (Comp Sci, Comp Eng, Networking) or relevant field, or equivalent experience delivering technology or consulting solutions.
• 7+ years working in professional services or related fields.
• Excellent verbal and written English
• Comfortable collaborating with key business executives, system/application owners or stakeholders in group conversation or direct interview contexts
• Ability to rapidly shift between planning / design work and practical execution (“hands on keyboard” tasks for discovery or implementation) is an absolute necessity
• Strong analytical and problem-solving skills required

Nice To Haves

• Working familiarity with Amazon AWS, Microsoft Azure and other IaaS providers
• Working familiarity with enterprise-class vendors and product lines
• Working familiarity with enterprise-class network security appliance vendors and product lines
• Working familiarity with SMB/”prosumer” vendors and product lines
• Working familiarity with load balancers, VPN appliances/concentrators
• Working familiarity with multiple server hardware vendors and associated management tools/platforms
• Working familiarity with hypervisor platforms
• Prior experience writing PowerShell, Python, BASH/other Linux shell scripts
• Prior experience administrating Microsoft Exchange, Google G Suite/Workspace
• Professional Certification such as AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer – Professional, Azure Solutions Architect Expert, DevOps Engineer Expert or similar
• Personal projects / demonstrated extracurricular interest in technology

Responsibilities

• Partner with our clients to identify and manage risk.
• Develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through using the latest tools and methods.
• Develop lasting relationships with client personnel and further these relationships through quality product delivery.
• Foster a network within the business community and serve as an ambassador of Protiviti in the market.
• Serve as a mentor and provide performance development to teams as you oversee the successful completion of project work plans.
• Enjoy working across infrastructure, networking, and cloud platforms to design, build, migrate, and/or secure systems and environments.
• Build trusted relationships with C-level executives and providing exceptional experiences that translate to additional project work.
• Promote a positive team culture that fosters open communication among all engagement team members.
• Create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities.
• Discover prospective project work with current and potential clients through networking, knowledge-building, and client interactions.
• Identify opportunities to integrate product solutions and resources to improve client service capabilities.
• View client challenges as opportunities to add value and can translate that into new project proposals and sales.
• Be a valued contributor to thought leadership and encourage knowledge-sharing and collaboration across teams.
• Manage a diverse portfolio of clients across industries.
• Translate and communicate issues, risks or challenges to client personnel, including executives.
• Provide leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• FSA and HSA healthcare accounts
• Life and accident insurance
• Adoption and fertility assistance
• Paid parental leave up to 10 weeks
• Short/long term disability
• Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
• Choice Time Off (CTO) for vacation, personal needs, and sick time
• 11 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior