Cloud Infrastructure Senior Manager

Protiviti•Washington, DC

3d•$146,000 - $234,000•Hybrid

About The Position

Protiviti is looking for a Technology Consulting Senior Manager to join our growing Infrastructure, Cloud, & Security Engineering team. As a Senior Manager, you’ll partner with our clients to identify and manage risk. You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through using the latest tools and methods. You’ll develop lasting relationships with client personnel and further these relationships through quality product delivery. You’ll foster a network within the business community and serve as an ambassador of Protiviti in the market. You will also be a mentor and provide performance development to teams as you oversee the successful completion of project work plans.

Requirements

Recent hands-on design, deployment, and/or administration experience in Windows Server and Linux systems administration
Working familiarity with Unix variants and Mac OS
Strong enterprise networking design, deployment, and/or administration experience
In depth understanding of current enterprise design patterns and norms for basic networking capabilities/concepts (e.g. TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, wireless)
Strong familiarity with SMB and entry-level on premises computing infrastructure technologies
Strong familiarity with enterprise storage
Working familiarity with DAS, SAN, and NAS/filer solutions
Working understanding of contemporary network storage protocols and interconnect methods (e.g. iSCSI, CIFS, FibreChannel, NFS)
Strong familiarity with basic on premises infrastructure management best practices
Rack management
Power and cooling demand management
Physical security
Strong familiarity with scripting for administrative, auditing, and other operational purposes
Prior experience with typical infrastructure and server/endpoint management toolsets
Performance and capacity management tools
Endpoint management / RMM platforms
Patch and vulnerability management tools
Log and event aggregation technologies (Kafka, SIEMs, Splunk, etc.)
Prior experience with capacity planning, VM/server “right-sizing”, performance analysis
Prior experience and ownership designing server, network, application solutions through deployment phase
Prior experience administrating Office 365 services
Experience designing, building, or remediating an environment to meet specific regulatory requirements such as PCI-DSS, CMMC, NIST 800-53.
Prior experience translating undocumented systems / applications / operating procedures into usable documentation is absolutely necessary; Ability to update or create visualizations of dependency maps or architecture overviews is a must
Prior experience with integration of IT systems in a post-merger/acquisition environment
Prior experience with application rationalization / dependency mapping exercises
Familiarity with typical project management methods (Agile, Waterfall, etc.)
Bachelor’s degree in (Comp Sci, Comp Eng, Networking) or relevant field, or equivalent experience delivering technology or consulting solutions.
7+ years working in professional services or related fields.
Excellent verbal and written English
Comfortable collaborating with key business executives, system/application owners or stakeholders in group conversation or direct interview contexts
Ability to rapidly shift between planning / design work and practical execution (“hands on keyboard” tasks for discovery or implementation) is an absolute necessity
Strong analytical and problem-solving skills required

Nice To Haves

Working familiarity with Amazon AWS, Microsoft Azure and other IaaS providers preferred
Working familiarity with enterprise-class vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, HPE/Aruba, Juniper, Extreme, Brocade)
Working familiarity with enterprise-class network security appliance vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, Palo Alto, Fortinet)
Working familiarity with SMB/”prosumer” vendors and product lines a plus (e.g. Ubiquiti/UBNT, SonicWall, Mikrotik) a plus
Working familiarity with load balancers, VPN appliances/concentrators a plus
Working familiarity with multiple server hardware vendors and associated management tools/platforms (e.g. Dell, HPE, Cisco, SuperMicro) strongly preferred
Working familiarity with hypervisor platforms (e.g. VMware vSphere/ESXi, Microsoft Hyper-V, Nutanix AHV, or others) strongly preferred
Prior experience writing PowerShell, Python, BASH/other Linux shell scripts strongly preferred
Prior experience administrating Microsoft Exchange, Google G Suite/Workspace is a plus
Prior experience dealing with third party hardware/software/service vendors preferred
Prior experience translating business continuity / disaster recovery requirements into technical solution designs preferred
Professional Certification such as AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer – Professional, Azure Solutions Architect Expert, DevOps Engineer Expert or similar strongly preferred.
Personal projects / demonstrated extracurricular interest in technology a plus

Responsibilities

Design, build, migrate, and/or secure systems and environments across infrastructure, networking, and cloud platforms.
Build trusted relationships with C-level executives and provide exceptional experiences that translate to additional project work.
Manage projects and lead teams.
Promote a positive team culture that fosters open communication among all engagement team members.
Create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities.
Discover prospective project work with current and potential clients through networking, knowledge-building, and client interactions.
Identify opportunities to integrate product solutions and resources to improve client service capabilities.
Translate client challenges into new project proposals and sales.
Contribute to thought leadership and encourage knowledge-sharing and collaboration across teams.
Manage a diverse portfolio of clients across industries.
Translate and communicate issues, risks or challenges to client personnel, including executives.
Provide leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.
Establish and cultivate business relationships and a professional network, including with senior executives.
Successfully pursue business development opportunities and identify and implement strategies to obtain new work or clientele.
Translate business requirements (e.g. compliance controls, vendor / business partner requirements) into technical configurations / solutions.
Translate business continuity / disaster recovery requirements into technical solution designs.
Design, implement, or administer backup and replication/continuity solutions for server, storage, and application infrastructure.
Translate undocumented systems / applications / operating procedures into usable documentation.
Create visualizations of dependency maps or architecture overviews.
Integrate IT systems in a post-merger/acquisition environment.
Perform application rationalization / dependency mapping exercises.

Benefits

Medical coverage
Dental coverage
Vision coverage
FSA and HSA healthcare accounts
Life insurance
Accident insurance
Adoption assistance
Fertility assistance
Paid parental leave up to 10 weeks
Short/long term disability
Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
Choice Time Off (CTO) for vacation, personal needs, and sick time
Up to 20 days of CTO per calendar year for new hires
Up to 11 paid holidays each calendar year
Annual bonus plan
Discretionary stock compensation opportunities