Cloud Infrastructure Associate Director

Protiviti • Orlando, FL

1d • $153,000 - $260,000 • Hybrid

About The Position

Protiviti is looking for a Technology Consulting Associate Director to join our growing Infrastructure, Cloud, & Security Engineering team. As an Associate Director, you'll take a lead role in strengthening our relationships with clients and providing seamless guidance in the completion of engagements. You'll partner with our strategic clients to advise on and implement technical solutions to their most pressing challenges. Additionally, you’ll help identify new businesses and build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market. You will also be a mentor and provide growth and development to teams as you oversee the successful completion of project work plans.

Requirements

• Recent hands-on design, deployment, and/or administration experience in Windows Server and Linux systems administration
• Working familiarity with Unix variants and Mac OS
• Strong enterprise networking design, deployment, and/or administration experience
• In depth understanding of current enterprise design patterns and norms for basic networking capabilities/concepts (e.g. TCP/IP, DNS, DHCP, VLAN segmentation, routing and switching, wireless)
• Strong familiarity with SMB and entry-level on premises computing infrastructure technologies
• Strong familiarity with enterprise storage
• Working familiarity with DAS, SAN, and NAS/filer solutions
• Working understanding of contemporary network storage protocols and interconnect methods (e.g. iSCSI, CIFS, FibreChannel, NFS)
• Strong familiarity with basic on premises infrastructure management best practices
• Rack management
• Power and cooling demand management
• Physical security
• Strong familiarity with scripting for administrative, auditing, and other operational purposes
• Prior experience with typical infrastructure and server/endpoint management toolsets
• Performance and capacity management tools
• Endpoint management / RMM platforms
• Patch and vulnerability management tools
• Log and event aggregation technologies (Kafka, SIEMs, Splunk, etc.)
• Prior experience with capacity planning, VM/server “right-sizing”, performance analysis
• Prior experience and ownership designing server, network, application solutions through deployment phase
• Prior experience administrating Office 365 services
• Experience designing, building, or remediating an environment to meet specific regulatory requirements such as PCI-DSS, CMMC, NIST 800-53
• Prior experience translating undocumented systems / applications / operating procedures into usable documentation is absolutely necessary; Ability to update or create visualizations of dependency maps or architecture overviews is a must
• Prior experience with integration of IT systems in a post-merger/acquisition environment
• Prior experience with application rationalization / dependency mapping exercises
• Prior experience designing, implementing, or administrating backup and replication/continuity solutions for server, storage, and application infrastructure
• Familiarity with typical project management methods (Agile, Waterfall, etc.)
• Bachelor’s degree in (Comp Sci, Comp Eng, Networking) or relevant field, or equivalent experience delivering technology or consulting solutions
• 9+ years working in professional services or related fields such as managed services or in a “hands-on” pre-sales role
• Excellent verbal and written English
• Comfortable collaborating with key business executives, system/application owners or stakeholders in group conversation or direct interview contexts
• Ability to rapidly shift between planning / design work and practical execution (“hands on keyboard” tasks for discovery or implementation) is an absolute necessity
• Strong analytical and problem-solving skills required

Nice To Haves

• Working familiarity with Amazon AWS, Microsoft Azure and other IaaS providers preferred
• Working familiarity with enterprise-class vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, HPE/Aruba, Juniper, Extreme, Brocade)
• Working familiarity with enterprise-class network security appliance vendors and product lines strongly preferred (e.g. Cisco, Cisco Meraki, Palo Alto, Fortinet)
• Working familiarity with SMB/”prosumer” vendors and product lines a plus (e.g. Ubiquiti/UBNT, SonicWall, Mikrotik) a plus
• Working familiarity with load balancers, VPN appliances/concentrators a plus
• Working familiarity with multiple server hardware vendors and associated management tools/platforms (e.g. Dell, HPE, Cisco, SuperMicro) strongly preferred
• Working familiarity with hypervisor platforms (e.g. VMware vSphere/ESXi, Microsoft Hyper-V, Nutanix AHV, or others) strongly preferred
• Prior experience writing PowerShell, Python, BASH/other Linux shell scripts strongly preferred
• Prior experience administrating Microsoft Exchange, Google G Suite/Workspace is a plus
• Professional Certification such as AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer – Professional, Azure Solutions Architect Expert, DevOps Engineer Expert or similar strongly preferred
• Personal projects / demonstrated extracurricular interest in technology a plus

Responsibilities

• Design, build, migrate, and/or secure systems and environments across infrastructure, networking, and cloud platforms.
• Build trusted relationships with C-level executives and provide exceptional experiences that translate to additional project work.
• Manage projects and lead teams.
• Promote a positive team culture that fosters open communication.
• Create development opportunities for others, including participating in the creation and rollout of training, and ways for your team to improve our clients and communities.
• Discover prospective project work with current and potential clients through networking, knowledge-building, and client interactions.
• Identify opportunities to integrate product solutions and resources to improve client service capabilities.
• Translate client challenges into new project proposals and sales.
• Contribute to thought leadership and encourage knowledge-sharing and collaboration across teams.
• Manage a diverse portfolio of clients across industries.
• Establish and cultivate business relationships and a professional network, including with senior executives.
• Successfully pursue business development opportunities and identify and implement strategies to obtain new work or clientele.
• Translate and communicate issues, risks or challenges to client personnel, including executives.
• Provide leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.
• Translate business requirements (e.g. compliance controls, vendor / business partner requirements) into technical configurations / solutions.
• Deal with third party hardware/software/service vendors.
• Translate business continuity / disaster recovery requirements into technical solution designs.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• FSA and HSA healthcare accounts
• Life insurance
• Accident insurance
• Adoption assistance
• Fertility assistance
• Paid parental leave up to 10 weeks
• Short/long term disability
• Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
• Choice Time Off (CTO) for vacation, personal needs, and sick time
• Up to 20 days of CTO per calendar year for new hires
• Up to 11 paid holidays each calendar year
• Annual bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director