Clinician -Crisis Diversion Unit - Monday-Friday 10:30AM-7PM

Frontier Behavioral Health•Spokane, WA
•$26 - $41•Onsite

About The Position

Frontier Behavioral Health’s Crisis Diversion Unit (CDU) is a multidisciplinary team providing telephonic and community-based crisis intervention and evaluation to individuals and families. The unit works to divert people from emergency department admission, the criminal justice system, and inpatient psychiatric treatment while maximizing community resources for stabilization. Services are provided to individuals of all ages, including people with co-occurring disorders or who may be experiencing homelessness, and to confirmed or potential Trueblood class members. The Clinician provides crisis and hospital-diversion services, conducts risk assessments, develops stabilization and safety plans, coordinates follow-up and discharge planning, and helps clients connect with community resources and basic needs. The position includes daily travel to serve clients in community settings and between work sites. The listed schedule is Monday through Friday, 10:30 a.m.–7 p.m., with a 3.12% shift differential added to base pay. This is an hourly, non-exempt position. Pay depends on degree and licensure: Clinician I (bachelor’s degree) starts at $25.89 per hour; Clinician II (master’s degree) starts at $31.84 per hour; and Clinician III (licensed) starts at $34.72 per hour. The posting lists corresponding pay ranges of $25.89–$31.53, $31.84–$38.79, and $34.72–$41.06 per hour. Benefits are described as applying to employees in positions of 0.5 FTE or greater, with some benefits varying by FTE; PRN positions are not eligible for benefits or a signing bonus.

Requirements

  • Bachelor’s or master’s degree in behavioral health or a related field.
  • Apply for a Counselor Agency Affiliated – Registered credential from the Washington State Department of Health within 30 days of hire.
  • Unrestricted and valid driver’s license and active car insurance.
  • Willingness to use a personal vehicle in the course of work.
  • Strong engagement and customer-service skills, empathy, and the ability to remain calm, professional, and clear-headed during escalated situations.
  • Knowledge and skills in working with individuals with mental health and/or substance use disorders.
  • Knowledge of, or ability to gain knowledge of, WAC and RCW requirements for Crisis and Involuntary Treatment Services.
  • Ability to communicate and engage effectively with people from varied backgrounds, trauma experiences, cultures, education levels, and socioeconomic statuses.
  • Critical-thinking, decision-making, and problem-solving skills, and ability to work autonomously.
  • Ability to drive, traverse distances up to several city blocks on varied terrain, navigate stairs, and frequently enter and exit vehicles.
  • Ability to use a computer daily.
  • Ability to lift 10–20 pounds may be required.

Nice To Haves

  • Two years of experience working with psychiatrically impaired populations.
  • Professional licensure in Washington State.

Responsibilities

  • Receive direct referrals from co-responder teams and other referral sources identified by the director.
  • Provide crisis and hospital-diversion services to youth, adults, and families, and facilitate access to crisis and hospital-diversion resources.
  • Conduct initial and follow-up telephone and face-to-face assessments for individuals at moderate or high risk.
  • Complete suicide and homicide risk assessments to determine the level of response needed to maintain client and community safety.
  • Collaborate with clients and their support networks to develop stabilization and safety plans.
  • Complete comprehensive documentation supporting safety plans as indicated.
  • Develop and maintain knowledge of community resources and access resources to address client needs.
  • Develop follow-up plans for at-risk and high-risk children, youth, and families to support stabilization and service access.
  • Ensure discharge plans include client input and participation, are appropriate to client needs and risk level, and are time limited.
  • Maintain working relationships with courts, attorneys, providers, police and sheriff’s deputies, jail staff, inpatient psychiatric facilities, other agencies, advocates, consumer groups, and community members.
  • Participate in peer review, supervision, educational activities, and administrative meetings as directed.
  • Maintain client records and other required documentation promptly and confidentially, in accordance with agency policies and practices.
  • Assist non-Medicaid clients in accessing Medicaid when appropriate.
  • Provide case management and wrap-around services as needed.
  • Help clients obtain basic needs and resources, including emergency housing or shelter, financial assistance, medical services, and medications.
  • Provide coaching, advocacy, information and referral, linkage and coordination with resources, and ongoing support.
  • Travel to see clients in the community and between work sites.
  • Perform other duties as assigned.

Benefits

  • Paid time off accrual of up to 26 days in the first year of employment.
  • Nine paid federal holidays.
  • Extended sick leave and Paid Sick and Safe Time.
  • Some positions qualify for a compressed workweek option resulting in up to 26 additional days off per year.
  • Medical, dental, and vision coverage.
  • 403(b) retirement plan with a standard 3% employer contribution and an additional 3% employer match.
  • Flexible spending accounts.
  • Company-paid life insurance beginning the first of the month following six months from hire.
  • Signing bonus.
  • No-cost licensure supervision for employees pursuing clinical licensure.
  • Federal and state loan-forgiveness programs for qualifying programs.
  • Reimbursement of the license or certification application fee required for the position.
  • Free Employee Assistance Program.
  • Staff discounts at participating Frontier Behavioral Health partners in Spokane.
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