Clinician -Crisis Diversion Unit - Monday-Friday 10:30AM-7PM

Frontier Behavioral Health•Spokane, WA

5d•Onsite

About The Position

The Clinician is part of a multidisciplinary team providing telephonic and community-based crisis intervention and evaluation services to individuals and families. The Crisis Diversion Unit (CDU) aims to divert people from emergency department admission, the criminal justice system, and inpatient psychiatric treatment while using community resources to support stabilization. The program serves people of all ages, including individuals who may have co-occurring disorders, be experiencing homelessness, or be confirmed or potential Trueblood class members. The role provides crisis and hospital-diversion services, conducts risk assessments, develops stabilization and safety plans, coordinates follow-up and discharge planning, and helps clients connect with community resources and basic needs. The position involves daily travel to provide services in community settings and between work sites, including residences, hospitals, shelters, and other locations. The listed schedule is Monday through Friday, 10:30 a.m. to 7 p.m., with a 3.12% shift differential. Candidates must hold a bachelor's or master's degree in behavioral health or a related field and apply for a Washington State Counselor Agency Affiliated–Registered credential within 30 days of hire. An unrestricted, valid driver's license, active car insurance, and willingness to use a personal vehicle for work are required. Two years of experience with psychiatrically impaired populations and Washington professional licensure are preferred. Hourly pay depends on degree and licensure: Clinician I (bachelor's degree) starts at $25.89; Clinician II (master's degree) starts at $31.84; and Clinician III (licensed) starts at $34.72. The posted ranges are $25.89–$31.53, $31.84–$38.79, and $34.72–$41.06, respectively. The employer describes its services as evidence-based, culturally appropriate, and trauma-informed, and identifies itself as a nonprofit organization.

Requirements

Bachelor's or master's degree in behavioral health or a related field.
Apply for a Counselor Agency Affiliated–Registered credential from the Washington State Department of Health within 30 days of hire.
Unrestricted, valid driver's license and active car insurance.
Willingness to use a personal vehicle for work.
Strong engagement and customer service skills, empathy, and the ability to remain calm, professional, and clear-headed in escalated situations.
Knowledge and skills in working with people with mental health and/or substance use disorders.
Knowledge of, or ability to gain knowledge of, WAC and RCW requirements for crisis and involuntary treatment services.
Ability to communicate and engage effectively with people of varied backgrounds, trauma experiences, cultures, education levels, and socioeconomic statuses.
Critical thinking, decision-making, and problem-solving skills, and the ability to work autonomously.
Ability to drive, traverse distances up to several city blocks over varied terrain, navigate stairs, and frequently get in and out of vehicles.
Ability to use a computer daily.
May be required to lift 10–20 pounds.

Nice To Haves

Two years of experience working with psychiatrically impaired populations.
Professional licensure in Washington State.

Responsibilities

Receive direct referrals from co-responder teams and other referral sources identified by the director.
Provide crisis and hospital-diversion services to youth, adults, and families experiencing behavioral health crises, and facilitate access to diversion resources.
Conduct initial and follow-up telephone and face-to-face assessments for individuals at moderate or high risk.
Complete suicide and homicide risk assessments to determine the response needed to maintain client and community safety.
Collaborate with clients and their support networks to develop stabilization and safety plans, and complete supporting documentation.
Develop and maintain knowledge of community resources and access them to address client needs.
Develop follow-up plans for at-risk and high-risk children, youth, and families to support stabilization and connection to services.
Ensure discharge plans include client input, address the client's needs and level of risk, and are time limited.
Maintain working relationships with courts, attorneys, providers, law enforcement, jail staff, inpatient psychiatric facilities, agencies, advocates, consumer groups, and community members.
Participate in peer review, supervision, educational activities, and administrative meetings as directed.
Maintain client records and other required documentation promptly and confidentially in accordance with agency policies and practices.
Assist non-Medicaid clients in accessing Medicaid when appropriate.
Provide case management and wraparound services as needed.
Assist clients with basic needs, including emergency housing or shelter, financial assistance, medical services, and medications.
Provide coaching, advocacy, information and referral, linkage and coordination with resources, and ongoing support.
Travel to see clients in the community and between work sites.
Perform other duties as assigned.

Benefits

Paid time off, with accrual of up to 26 days in the first year.
Nine paid federal holidays.
Extended sick leave and paid sick and safe time.
Some positions qualify for a compressed workweek option resulting in up to 26 additional days off per year.
Medical insurance.
Dental insurance.
Vision insurance.
403(b) retirement plan with a standard 3% employer contribution and an additional 3% employer match.
Flexible Spending Accounts.
Company-paid life insurance beginning the first of the month after six months of employment.
Signing bonus.
No-cost licensure supervision for employees pursuing clinical licensure.
Federal and state loan forgiveness programs for qualifying programs.
Reimbursement of required license or certification application fees.
Free Employee Assistance Program.
Staff discounts at participating Frontier Behavioral Health partners in Spokane.