Clinician Support Coordinator

AMN Healthcare • Dallas, TX

20h • Hybrid

About The Position

The Clinician Support Coordinator (CSC) supports the Clinician Support Specialist (CSS) team by managing day-to-day operational processes that directly impact clinician experience. This role serves as a key liaison between internal teams and clinicians, ensuring accurate payroll processing, timely payments, and seamless onboarding. The CSC partners closely with internal stakeholders to drive clinician satisfaction, retention, and operational efficiency.

Requirements

• Microsoft Office (Excel, Word, Outlook)
• Odoo, AMIE, Canva, PowerPoint, BRAIN, TSC

Responsibilities

• Partner with the Customer Support and Time Processing teams to resolve payroll issues and improve processing efficiency
• Serve as a primary liaison for clinicians, providing timely support and issue resolution
• Investigate and resolve incomplete or inaccurate documentation by coordinating with clinicians and internal teams
• Manage the Clinician Support inbox, prioritizing and distributing tasks to the appropriate CSS team members
• Track and manage missing timecards in partnership with CSS team members and Account Managers
• Support timecard-related inquiries and ensure timely submission and resolution
• Process clinician PTO requests, ensuring accurate tracking and timely payouts
• Manage end-of-contract (EOC) PTO payouts and bonus processing to ensure on-time payments
• Ensure all required steps are completed in AMN systems for EOC bonuses and payments
• Monitor new hire orientation completion through RELI and ensure readiness prior to assignment start
• Provide weekly reporting on orientation completion to CSS leadership
• Document clinician interactions in AMN systems to maintain accurate records and support future outreach
• Capture detailed notes to enhance personalized communication and strengthen clinician relationships
• Analyze reports and trends to provide insights to the Senior Director, Sales Operations
• Support special projects and additional operational initiatives as needed

Benefits

• AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed