Clinician Onboarding Specialist (Remote)

Advocate Health•Charlotte, NC
•$29 - $43•Remote

About The Position

The Clinician Onboarding Specialist owns the clinician transition after offer acceptance, partnering with recruitment and operational leaders to ensure candidate commitments and onboarding requirements are understood and completed. The role serves as a trusted advisor on physician onboarding, compliance, regulatory considerations, readiness planning, and the operational effects of delays. It proactively manages priorities and timelines, coordinates with licensing and credentialing partners, and resolves complex onboarding challenges with a high degree of independence. As the primary liaison for newly hired physicians during the defined onboarding period, the specialist develops individualized plans covering credentialing, privileging, orientation, EMR access, clinic readiness, and integration milestones. The role coordinates site, equipment, access, scheduling, supervision, and team readiness; conducts check-ins with clinicians and leaders; maintains documentation and progress tracking; and supports virtual New Clinician Orientation. It also helps clinicians build relationships with leaders and peers, tailors support to new graduates and experienced clinicians, and contributes to workflow improvements across markets. This is a remote, full-time position with a 40-hour workweek and day-shift hours Monday through Friday, with flexible scheduling within standard business hours according to departmental guidelines. The role requires a private, secure, distraction-free work environment, high-speed internet, and appropriate technology. Work involves prolonged sitting, typing, computer use, virtual meetings, and occasional extended screen time or repetitive motion.

Requirements

  • Bachelor’s degree in Healthcare Administration, Business, or a related field, or equivalent experience.
  • 2–4 years of experience in a healthcare setting supporting administrative, operational, or clinician-facing workflows.
  • Exceptional communication and relationship-management skills.
  • Strong organizational skills and ability to manage multiple competing priorities.
  • Attention to detail.
  • Self-motivated, team-oriented approach.
  • Proficiency with Microsoft Office applications and strong technical aptitude.

Nice To Haves

  • Master’s degree in Healthcare Administration, Business, or a related field.
  • Experience coordinating multistep or cross-functional onboarding workflows in a healthcare environment.
  • Experience supporting clinician onboarding across multisite or regional health systems.
  • Familiarity with clinician onboarding workflows and coordination with recruitment, operations, and credentialing partners.
  • Skill in managing multistep processes requiring coordination across teams or service lines.
  • Ability to build strong relationships with clinicians and operational leaders to support a positive onboarding experience.
  • Experience using onboarding, HRIS, or workflow-tracking tools to monitor progress and maintain documentation.
  • Strong problem-solving skills, including anticipating barriers and adjusting plans proactively.
  • Ability to influence across departments and collaborate with leaders.

Responsibilities

  • Own the post-offer clinician transition and coordinate with recruitment to ensure candidate information and commitments are understood and executed.
  • Advise operational leaders on physician onboarding requirements, compliance and regulatory considerations, readiness planning, and the operational impact of delays.
  • Proactively manage onboarding priorities and timelines, anticipate delays, and implement solutions to keep start dates on track.
  • Maintain knowledge of clinician licensure requirements, medical staff credentialing, and payer enrollment relevant to assigned markets and specialties.
  • Collaborate with the Clinician Licensing & Credentialing Specialist team to understand credentialing status, anticipate timeline impacts, escalate concerns, and adjust plans.
  • Serve as the primary onboarding liaison for newly hired physicians from offer acceptance through the defined onboarding period.
  • Provide consistent support and communication to help clinicians feel informed, connected, and engaged during their transition.
  • Develop individualized onboarding plans integrating credentialing, privileging, orientation, EMR access, clinic readiness, and integration milestones.
  • Coordinate with operational and service line leaders to prepare clinical sites, equipment, access, schedules, supervision structures, and teams.
  • Conduct structured onboarding check-ins with clinicians and leaders to assess satisfaction, expectations, and integration progress.
  • Maintain accurate onboarding documentation, progress tracking, and communication logs using designated tools and systems.
  • Independently resolve complex onboarding and credentialing challenges.
  • Coordinate and support virtual New Clinician Orientation, including scheduling, stakeholder communications, and readiness tracking.
  • Contribute to projects that standardize onboarding workflows and improve the transition-to-practice experience across markets.
  • Facilitate introductions to leaders, department chairs, peers, and other stakeholders, and help align onboarding with service-line strategic goals.
  • Support the onboarding transition cycle through relationship-building and strategic check-ins that encourage sustained engagement and successful integration.
  • Tailor onboarding support to the needs of new graduate and experienced clinicians.

Benefits

  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay, such as shift and on-call pay, based on the teammate’s position.
  • Incentive pay for select positions.
  • Opportunity for annual performance-based increases.
  • Career development programs.
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