Clinician Master's / Clinical Care Manager
About The Position
The Clinician Master's / Clinical Care Manager is the primary behavioral health clinician for Heron House, an 18-bed residential program in East Longmeadow, Massachusetts. Heron House provides specialized, 24-hour care for adults living with serious mental illness, complex medical conditions, and behavioral health needs. The role bridges psychiatric treatment, nursing care, and direct support by providing individual therapy, care management, and treatment planning. The clinician supports high-quality, person-centered care that honors residents’ dignity and promotes wellness and independence. The position delivers clinical services and coordinates treatment across nursing, psychiatric, medical, and residential teams, as well as with external providers, hospitals, state agencies, guardians, and families. It also contributes clinical consultation and crisis support to staff, maintains treatment plans and documentation, and assists with discharge planning, care transitions, and community reintegration.
Requirements
- Master’s degree in Social Work (MSW), Mental Health Counseling, Psychology, or a related behavioral health field.
- License-eligible or independently licensed in Massachusetts; LICSW, LCSW, or LMHC strongly preferred.
- Valid driver’s license and reliable transportation.
- Proficiency with Electronic Health Record (EHR) systems.
- Strong clinical judgment, crisis intervention abilities, and commitment to accurate documentation.
- A recovery-oriented, trauma-informed approach that centers resident choice and dignity.
- Passion for integrating medical and behavioral health care into a cohesive treatment plan.
Nice To Haves
- Prior experience working with adults living with serious mental illness, co-occurring disorders, or complex medical conditions in residential, community, or integrated care settings.
- Independent Massachusetts licensure as an LICSW, LCSW, or LMHC.
Responsibilities
- Deliver comprehensive assessments, diagnostic evaluations, and individual psychotherapy using evidence-based practices.
- Facilitate therapeutic and psychoeducational groups.
- Coordinate treatment across nursing, psychiatric, medical, and residential teams.
- Lead care coordination with external providers, hospitals, state agencies (DMH), guardians, and families.
- Develop and update individualized treatment plans in the electronic health record.
- Maintain timely clinical documentation in accordance with agency, DMH, and licensing standards.
- Serve as a core member of the interdisciplinary care team.
- Provide clinical consultation, case management guidance, and crisis intervention support to residential and nursing staff.
- Assist with discharge planning, care transitions, and community reintegration to promote long-term stability.
Benefits
- Health insurance
- Dental insurance
- Life insurance
- 403(b) retirement planning
- Paid time off
- Paid holidays
- Competitive starting salary of $70,000+ per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
