Clinical Unit Leader - Emergency Department (ED) - West Hospital

Mercy Health BSMH • Amberley, OH

4d

About The Position

The Clinical Unit Leader (Lead RN/Charge Nurse) coordinates patient care on a designated unit. In collaboration with the Clinical Manager, the leader uses nursing process and clinical knowledge to coordinate members of the health care team and sustain an environment that promotes excellent clinical practice and customer satisfaction while supporting efficient use of resources.

The role provides clinical guidance and support to staff, helps oversee the unit in the unit leader’s absence, and serves as a clinical resource and role model. The leader works with patients, families, and interprofessional teams to coordinate care and support a positive patient experience. This position also contributes to quality monitoring and performance improvement, supports safe patient placement and transitions, and fosters teamwork, communication, and conflict resolution. The role supports the organization’s mission, vision, policies, and Nursing Professional Practice Model. Additional job-related duties may be assigned by the supervisor, subject to reasonable accommodation.

Requirements

• Current RN license in the state of employment or a qualifying compact license is required.
• BLS Basic Life Support is preferred upon hire and must be obtained from an approved source before entering a patient care setting.
• Preferred experience: 2 years of nursing experience, including at least 1 year of clinical experience in the acuity level of the desired area.
• Skills and abilities include collaborative relationship building; collaboration with physicians and other medical staff; conflict resolution; oral and written communication; valuing diversity; consensus building and group facilitation; interpersonal communication; and managing behavior.
• Knowledge and abilities include high-reliability concepts; care delivery models and continuity across the care continuum; clinical outcomes; education and developmental practices; evidence-based practices; hospital policies and procedures; nursing and clinical best practices and research; nursing professional practice; patient care services; performance and quality improvement; regulatory standards; and risk management.
• Working knowledge of patient safety programs, identifying risks, and responding to recommendations; ability to learn from setbacks and failures; and skills in change management, foundational leadership, mentoring, succession planning, advocacy, accountability, receiving feedback and coaching, and ethical and corporate compliance standards.
• Additional capabilities include data analysis, customer service, human resources and information management, technology, people management and leadership, problem solving, staffing based on a matrix, strategic planning and management, workforce development planning, and working in union environments.

Nice To Haves

• Bachelor of Science in Nursing.
• PALS Pediatric Advanced Life Support.
• ACLS Advanced Cardiac Life Support.
• NRP Neonatal Resuscitation Program.
• TNCC Trauma Nurse Core Curriculum.
• ENPC Emergency Nurse Pediatric Course.
• National Board Certification Specialty.
• Nurse Executive Certification or designated specialty certification.

Responsibilities

• Adjust schedules and patient assignments in response to changes in acuity, patient population, resources, and care design.
• Guide staff, provide clinical support, and oversee unit responsibilities in the absence of the unit leader.
• Maintain knowledge of environmental safety standards and infection control, and use appropriate supplies and equipment.
• Communicate with patients and families about nursing interventions and the plan of care.
• Round on patients to evaluate safety, quality, and patient experience.
• Serve as a resource to staff, patients, and family members to support effective communication.
• Act as a clinical resource and role model for staff and potentially serve as a preceptor.
• Participate in interprofessional collaborative practice to coordinate and maintain continuity of care and promote an optimal patient experience.
• Communicate and follow up with other departments to resolve operational problems.
• Participate in quality monitoring and performance improvement, including monitoring activities, evaluating unit-based results, and suggesting studies.
• Facilitate appropriate patient placement and safe, efficient admission, transfer, and discharge processes.
• Provide feedback and mentoring to nursing and support staff.
• Promote teamwork and mutual respect, encourage open communication and conflict resolution, and manage conflict in a timely, direct, and positive manner.
• Support the organization’s mission and vision, adhere to BSMH policies, and practice in accordance with the BSMH Nursing Professional Practice Model.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed