Clinical Trials Coordinator

MWD Management, LLC dba • Reno, NV

3h • $18 - $22 • Onsite

About The Position

This position under general supervision, operates as part of the care team performing a variety of non-patient facing functions including, processing referrals, biologics processing, and other duties regarding patient visits.

Requirements

• Minimum one-year experience in a clinical environment
• Ability to take direction and collaborate and work with other staff
• High School diploma or equivalent
• Strong attention to detail and accuracy, professional attitude, reliable
• Ability to handle confidential and sensitive information
• Ability to communicate in an active multi-office environment
• Ability to efficiently operate all job-related office equipment
• Ability to follow or provide verbal and written instructions
• Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds
• Basic to intermediate computer operation
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Specialty knowledge of systems relating to job function

Nice To Haves

• Associates degree or related healthcare certification, preferred

Responsibilities

• Provides customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards
• Works incoming referrals logs and contacts patients to schedule appointments.
• Work closely with all members of the clinical team to provide high quality, efficient care to patients and their families
• Communicate directly and indirectly with the Provider in order to appropriately coordinate patient care.
• Discuss patient concerns over the phone and/or via the electronic health record.
• Communicate lab & other test results to patients per protocol.
• Manage and monitor the biologics process for applicable patients
• Communicate adjustments or changes in treatment plans to patient as instructed by Provider.
• Provide patient education as directed per protocol.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED