Clinical Trial Recruitment & Business Development Specialist

Health Haven•West Palm Beach, FL

4d•$75,000 - $90,000•Onsite

About The Position

At Health Haven and Health Synergy Clinical Research, we are building a modern and integrated model of psychiatric care that combines high-quality outpatient treatment, interventional psychiatry, and industry-sponsored pharmaceutical clinical research. Our mission is to provide compassionate, evidence-based mental health care while helping advance the future of psychiatric treatment through ethical clinical research and innovative therapeutic approaches. With continued expansion across Florida, our organization offers physicians the opportunity to grow within a collaborative, high-performing environment focused on clinical excellence, innovation, operational efficiency, and long-term professional development. We are committed to creating an environment where physicians can thrive clinically, professionally, and financially while working alongside an experienced multidisciplinary team dedicated to exceptional patient care.

Requirements

Associate’s or Bachelor’s degree preferred in healthcare, communications, marketing, business, psychology, or a related field.
1+ year of experience in patient recruitment, healthcare outreach, business development, sales, customer service, call center operations, or clinical research preferred.
Experience building and maintaining professional relationships with healthcare providers, clinics, or community organizations preferred.
Previous clinical research recruitment experience preferred.
Experience recruiting for psychiatric, obesity, weight loss, or specialty studies preferred.
Strong interpersonal, networking, and relationship-building skills.
Excellent verbal and written communication abilities with the ability to build trust and rapport with patients and referral partners.
Comfortable handling high call volumes, outreach efforts, and community engagement activities in a fast-paced environment.
Strong organizational skills, time management abilities, and attention to detail.
Ability to multitask, manage follow-up workflows, and work independently while contributing to a collaborative team environment.
Familiarity with medical terminology, clinical research processes, HIPAA, GCP, and informed consent procedures preferred.
Proficiency with Microsoft Office Suite, EMR systems, scheduling platforms, CRM systems, and recruitment tracking tools preferred.
Comfortable working with low-income, ALS, and mental health patient populations and community facilities.
Reliable method of transportation with the ability and willingness to travel to clinic locations, physician offices, and community partners as needed to support outreach, recruitment, and business development initiatives.
Commitment to ethical research practices, patient confidentiality, and regulatory compliance.

Responsibilities

Play a key role in driving patient recruitment and business development efforts for clinical research studies, including psychiatric, obesity, weight loss, and specialty trials.
Build referral relationships, develop community partnerships, conduct outreach initiatives, and recruit qualified participants while supporting enrollment growth and strengthening the organization’s presence within the community.
Build and maintain professional relationships with physician offices, healthcare providers, clinics, hospitals, mental health facilities, community organizations, and referral partners to generate patient referrals and increase study awareness.
Conduct outreach to prospective participants through phone calls, online inquiries, social media campaigns, marketing initiatives, community events, referral networks, and direct engagement efforts to meet enrollment goals.
Identify opportunities to expand referral pipelines and strengthen partnerships with external organizations, providers, and community resources to support ongoing recruitment initiatives.
Pre-screen potential participants using approved study criteria, scripts, and protocols to identify eligible candidates for clinical research studies.
Educate patients on clinical trial opportunities, study expectations, participation requirements, and informed consent processes while providing a supportive and professional patient experience.
Work closely with Clinical Research Coordinators, investigators, providers, marketing teams, and operations staff to support recruitment strategies, enrollment planning, and study execution.
Maintain accurate recruitment records, communication logs, scheduling updates, referral tracking, and enrollment pipeline activity within EMR systems and recruitment databases.
Maintain ongoing communication with leads and enrolled participants to improve engagement, retention, and overall study participation.
Ensure all recruitment and outreach activities comply with HIPAA, FDA, IRB, OSHA, Good Clinical Practice (GCP), SOPs, and company policies while maintaining confidentiality and professionalism.
Assist with recruitment campaigns, patient-facing communications, educational materials, health fairs, community events, and outreach initiatives designed to increase visibility and patient engagement.
Support additional recruitment, outreach, business development, and clinical operations activities as needed.