Clinical Transporter - Clinical Transport Services

Health First Careers•Melbourne, FL
•Onsite

About The Position

The Clinical Transporter models Health First’s I-CARE Values and provides safe, efficient, and timely transportation of patients and equipment within hospitals. The role delivers courteous, professional service and works as a team member to support department goals and provide superior-quality service. The Clinical Transporter moves patients using stretchers, wheelchairs, beds, and cribs, and transports related items such as belongings, paperwork, laboratory materials, and equipment. The role assists with safe transfers, explains the mode of transport to patients, documents transports using Teletracking, follows safety and infection-control procedures, and completes appropriate handoffs. The position also includes cleaning transport equipment, applying a Tele Pak Monitor when required, following morgue transfer procedures, and, for per-diem associates, floating to different hospital facilities according to guidelines.

Requirements

  • High school diploma or equivalent.
  • Current American Heart Association BLS healthcare provider completion card, maintained annually without interruption.
  • Excellent customer service and communication skills.
  • Ability to work independently with limited supervision.
  • Ability to work effectively in a stressful, fast-paced environment.
  • Flexibility to adapt to changing priorities with a calm and effective response.
  • Ability to stand and walk for up to 10 hours per shift, and up to 12 hours during disaster response.
  • Ability to lift up to 40 pounds unassisted.
  • Ability to transport patients using a stretcher, wheelchair, and other conveyances.
  • Ability to push or pull up to 250 pounds for 75% of a 10-hour shift.
  • Complete the competency assessment/skills checklist within three months of hire and annually.

Nice To Haves

  • Customer service work experience.

Responsibilities

  • Safely and efficiently move patients between areas using stretchers, wheelchairs, beds, and cribs, and transport patient-related belongings, paperwork, laboratory materials, and equipment.
  • Assist with safe transfers of patients, such as transfers between a bed and a stretcher or wheelchair.
  • Introduce yourself to patients, explain the mode of transport, and provide courteous, professional service.
  • Accurately record transports and required information using Teletracking.
  • Use personal protective equipment appropriately and follow HIPAA, OSHA, and Health First policies and procedures.
  • Participate in outstanding customer service and maintain respectful relationships with others.
  • Safely operate stretchers and wheelchairs, report issues to the Manager, and promptly remove broken or defective equipment from use.
  • Apply a Tele Pak Monitor when required, ensure the patient’s rhythm is visible, and verify it with the monitor technician.
  • Practice appropriate handwashing before and after each patient encounter.
  • Confirm discharge paperwork and handoff communication with the RN before leaving the origin, and complete the required handoff at the destination.
  • Clean stretchers and wheelchairs after each transport using a hospital-approved germicidal product.
  • For per-diem associates, float to different hospital facilities according to guidelines.
  • Follow proper morgue procedures to ensure safe patient transfer.
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