Clinical Training and Development Partner

Brightli • Independence, MO

2d

About The Position

The Clinical Training and Development Partner is part of the Continuous Quality Improvement department and supports organizational learning, clinical excellence, and professional development. The role assesses training needs, coordinates and delivers clinical and operational education, develops learning resources, supports evidence-based practices, monitors training effectiveness, and collaborates with leaders across departments. The position helps ensure associates have the knowledge and resources needed to provide high-quality services while meeting organizational standards and best practices.

The role works with leaders and staff across programs and regions, supports clinical training during new-hire onboarding, maintains training records and resources, and contributes to quality reviews and continuous improvement. It also partners with operational leadership and Human Resources to promote clinical best practices and agency initiatives.

Requirements

• Master's degree in Mental Health or a closely related field.
• Knowledge of clinical best practice standards.
• Ability to effectively present educational content to individuals and groups.
• Successful completion of required background checks, including criminal record, driving record, abuse/neglect screening, and fingerprint check.
• Current driver's license, acceptable driving record, and current auto insurance.
• Valid driver's license in the state of residency.
• Completion of trainer certifications relevant to clinical training and assigned by the Director of Clinical Training and Consultation within 3 months of request.
• Excellent verbal and written communication skills and ability to work collaboratively across disciplines.
• Strong organizational, planning, and time-management abilities.
• Proficient computer skills and experience using technology-based learning tools.
• Excellent problem-solving and critical-thinking skills.
• Ability to build relationships and collaborate effectively with leaders and staff throughout the organization.
• Ability to manage multiple projects and priorities simultaneously.

Nice To Haves

• Provisionally licensed or fully licensed, including LPC, LCSW, LMFT, or other closely related clinical licensure.
• Knowledge of adult learning theories.
• Experience developing, facilitating, or coordinating training programs.

Responsibilities

• Assess organizational learning and development needs using evaluation methods and stakeholder feedback.
• Develop, design, and deliver clinical and operational training programs to enhance employee knowledge and performance.
• Facilitate internal and external trainings and present information to diverse audiences.
• Collaborate with supervisors, directors, regional leaders, executive leaders, Human Resources, Compliance, Credentialing, and clinical departments on workforce development initiatives.
• Create, update, and maintain training materials, newsletters, course content, presentations, graphics, videos, and other educational resources using approved branding standards.
• Coordinate and communicate training opportunities across programs and regions.
• Support clinical training needs during new-hire onboarding and assist leaders with individual and team development.
• Maintain training databases and accurately manage training records, schedules, participant information, and reporting data.
• Monitor training effectiveness, participation, satisfaction, and outcome metrics to support continuous improvement.
• Assist with internal audits and quality reviews, and maintain training quality standards and presenter databases.
• Build relationships across assigned locations to assess training needs, provide consultation, and support organizational initiatives.
• Maintain training calendars, manage shared training resources, and support budget planning for training activities.
• Partner with operational leadership and Human Resources to promote clinical best practices and agency initiatives.
• Perform other duties as assigned to support organizational learning and development goals.

Benefits

• Employee Assistance Program with 24/7 counseling services, legal assistance, and financial consultation for the employee and household at no cost.
• Mileage reimbursement for work functions requiring travel.
• Employee discounts on hotels, theme parks and attractions, and college tuition.
• Paid time off package for full-time employees.
• Health, dental, vision, retirement, life insurance, and other benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career mobility and advancement opportunities, including promoting from within.
• Supportive workplace culture that promotes employee well-being, health, and happiness.

What This Job Offers

• Job Type: Full-time