Clinical Training and Development Partner

Brightli • Independence, MO

4d

About The Position

The Clinical Training and Development Partner supports employee growth, clinical excellence, quality care, and continuous learning across the organization. This role assesses organizational training needs; coordinates and delivers clinical and operational education; develops learning materials; supports evidence-based practices; monitors training effectiveness; and collaborates with leaders across departments to ensure associates have the knowledge, resources, and support to provide high-quality services and maintain compliance with organizational standards and best practices.

The position works with supervisors, directors, regional and executive leaders, Human Resources, Compliance, Credentialing, and clinical departments. It supports onboarding and individual and team development, manages training records and resources, contributes to audits and quality reviews, and helps promote clinical best practices and agency initiatives. The role is based in Independence, Missouri, in the Continuous Quality Improvement department. It involves sedentary computer-based work, extended periods of sitting, occasional standing and walking, and occasional handling of materials and equipment for training activities.

Requirements

• Master's degree in Mental Health or a closely related field.
• Knowledge of clinical best practice standards.
• Ability to effectively present educational content to individuals and groups.
• Successful completion of required background checks, including criminal record, driving record, abuse/neglect screening, and fingerprint check.
• Current driver's license, acceptable driving record, and current auto insurance.
• Valid driver's license in the state of residency.
• Complete trainer certifications relevant to clinical training and assigned by the Director of Clinical Training and Consultation within three months of request.
• Excellent verbal and written communication skills and ability to work collaboratively across disciplines.
• Strong organizational, planning, and time-management abilities.
• Proficient computer skills and experience using technology-based learning tools.
• Excellent problem-solving and critical-thinking skills.
• Ability to build relationships and collaborate effectively with leaders and staff throughout the organization.
• Ability to manage multiple projects and priorities simultaneously.

Nice To Haves

• Provisionally licensed or fully licensed, including LPC, LCSW, LMFT, or other closely related clinical licensure.
• Knowledge of adult learning theories.
• Experience developing, facilitating, or coordinating training programs.

Responsibilities

• Assess organizational learning and development needs using evaluation methods and stakeholder feedback.
• Develop, design, and deliver clinical and operational training programs to enhance employee knowledge and performance.
• Facilitate internal and external trainings and present information to diverse audiences.
• Collaborate with supervisors, directors, regional leaders, executive leaders, Human Resources, Compliance, Credentialing, and clinical departments on workforce development initiatives.
• Create, update, and maintain training materials, newsletters, course content, presentations, graphics, videos, and other educational resources using approved branding standards.
• Coordinate and communicate training opportunities across organizational programs and regions.
• Support clinical training during new-hire onboarding and assist leaders with individual and team development opportunities.
• Maintain training databases and manage training records, schedules, participant information, and reporting data accurately.
• Monitor training effectiveness, participation, satisfaction, and outcome metrics to support continuous improvement.
• Assist with internal audits and quality reviews, and maintain training quality standards and presenter databases.
• Build relationships across assigned locations to assess training needs, provide consultation, and support organizational initiatives.
• Maintain training calendars, manage shared training resources, and support training activity budget planning.
• Partner with operational leadership and Human Resources to promote clinical best practices and agency initiatives.
• Perform other duties as assigned in support of organizational learning and development goals.

Benefits

• Employee Assistance Program with 24/7 counseling services, legal assistance, and financial consultation for the employee and household at no cost.
• Company-paid mileage reimbursement for work functions requiring travel.
• Employee discounts on hotels, theme parks and attractions, and college tuition.
• Paid time off package for full-time employees.
• Health, dental, vision, retirement, and life benefits, among others, for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Advancement opportunities and promotion from within.
• Supportive workplace culture focused on employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level