Clinical Team Supervisor

Douglas-A-Thom Clinic•Marlborough, MA

18h

About The Position

Thom Child & Family Services is seeking a Clinical Team Supervisor for its Early Intervention Program. This full-time salaried role combines team supervision and leadership with direct service delivery, community collaboration, and professional responsibilities. The supervisor supports staff in service coordination, documentation, IFSP development, clinical matters, transitions, and family work, while also carrying a service coordinator caseload and participating in home visits, evaluations, and IFSP meetings. The position works with children and families and supports implementation of the Massachusetts DPH Operational Standards.

Requirements

Bachelor’s degree in an Early Intervention-relevant discipline.
Three years of experience working with young children and their families.
Certified or working toward certification as an Early Intervention Specialist (CEIS).
Maintain licenses and certifications required by Early Intervention Operational Standards and agency policies, including CPR and First Aid.
Communicate effectively, verbally and in writing.
Strong organizational skills and ability to work independently, manage work flexibly, and be creative when needed.

Responsibilities

Supervise team members on service coordination, documentation, IFSP development, clinical issues, transitions, and working with families.
Schedule regular individual supervision meetings and help team members with time management, productivity, and scheduling.
Review and edit staff reports and IFSPs, and provide feedback to develop staff skills.
Schedule six-month reviews and annual evaluations; complete 90-day and annual staff reviews.
Promote team cohesion, teamwork, and mutual support, and help resolve conflicts among team members.
Meet weekly with other Clinical Team Supervisors, the Clinical Coordinator, and/or the Director to assign new clients, discuss team issues and training needs, and share information for team communications.
Support orientation of new team members and staff working through the Early Intervention Specialist Certification portfolio process, as applicable.
Support implementation of the Massachusetts DPH Operational Standards.
Use technology to organize work, communicate, and manage schedules.
Serve as a service coordinator, conduct home visits, and provide developmental activities and family support while meeting productivity expectations.
Participate in parent and/or child groups when indicated.
Participate on evaluation teams, contribute clinical expertise, and support and train team members in evaluation and assessment skills.
Participate in IFSP development, contribute clinical expertise, and support and train staff in the IFSP meeting process.
Complete relevant Early Intervention documentation in a timely manner and maintain client records, including insurance verification, IFSPs and updates, activity sheets, evaluation reports, and progress notes.
Identify and access community resources and help develop and implement outreach activities for specific target populations.
Deliver presentations and workshops for community providers, parents, and staff.
Attend and participate in staff meetings, in-services, and team meetings.
Maintain professional boundaries and client confidentiality, and demonstrate flexibility, teamwork, and sensitivity to the diversity of families and staff.
Keep the Director and team members informed about daily work, schedules, and family-related matters.
Contribute constructive input, participate in special projects and initiatives, accept feedback, handle differences of opinion, and communicate directly with others.
Meet paperwork deadlines, arrive promptly for meetings and home visits, and follow through on commitments in a timely manner.

Benefits

Health and dental insurance, including fitness benefits and a wellness incentive program.
Generous vacation, personal, and sick/long-term illness time.
12 paid holidays.
403(b) with employer matching.
Section 125 flexible benefits plan for medical and dependent care.
Employer-sponsored long-term disability insurance.
Employer-sponsored life insurance.
Employer-sponsored accidental death and dismemberment insurance.
Employee Assistance Program.
Stipend for continuing education and conference fees.
Mileage reimbursement.
Optional short-term disability insurance.
Optional accident insurance.
Optional cancer insurance.
College tuition program.