Clinical Team Member
About The Position
OrthoVirginia is seeking a Clinical Team Member to support its orthopedic care team and provide a positive patient experience. The role works closely with physicians, clinical team members, and patients throughout the orthopedic care journey, from preparing patients and providing hands-on clinical support to coordinating follow-up care and surgeries. It is suited to someone who enjoys patient interaction, variety, teamwork, and a fast-paced clinical environment. The position includes preparing rooms, welcoming and rooming patients, obtaining vital signs, documenting relevant medical information, and supporting physicians during visits. The Clinical Team Member also educates patients on orthopedic care, enters physician-directed orders, coordinates appointments and diagnostic studies, assists with surgery scheduling, manages patient flow, responds to patient calls, and maintains clean and stocked clinical areas. The role follows safety procedures for sharps and biohazardous materials and collaborates with the wider clinical team. The compensation range is $17.98–$26.97. Compensation depends on factors including qualifications, relevant experience, education, skills, certifications, geography or market, and internal equity considerations.
Requirements
- Genuine interest in providing excellent, compassionate patient care.
- Strong communication and customer service skills.
- Ability to stay organized and prioritize multiple responsibilities throughout the day.
- Comfort working in a busy, fast-paced clinical environment.
- Strong attention to detail and follow-through.
- Collaborative mindset and willingness to help where needed.
- Ability to communicate professionally with patients, providers, and fellow team members.
Responsibilities
- Prepare exam rooms and ensure clinical areas are ready for patients and providers.
- Welcome and room patients, obtain vital signs, and document relevant medical history and information.
- Support physicians and clinical team members with patient care throughout the visit.
- Educate patients on orthopedic care, including cast care, traction care, and proper use of orthopedic appliances.
- Enter physician-directed orders for services such as X-rays and physical therapy.
- Coordinate follow-up appointments, post-operative visits, diagnostic studies, and other patient care needs.
- Assist with surgery scheduling, including coordinating pre-operative testing, therapy, and pre- and post-operative equipment.
- Help manage patient flow to support an efficient and positive experience for patients and providers.
- Respond to patient calls, appropriately triage questions and concerns, and help ensure issues are addressed in a timely manner.
- Maintain clean, organized, and well-stocked exam, treatment, and bracing rooms.
- Follow appropriate safety procedures for handling and disposing of sharps and biohazardous materials.
- Partner with the broader clinical team to support an exceptional patient experience.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
