Clinical Team Member

OrthoVirginia • Virginia Beach, VA

6d

About The Position

OrthoVirginia is hiring a Medical Assistant to support its collaborative orthopedic care team. The role works closely with physicians, clinical team members, and patients throughout the orthopedic care journey, providing hands-on clinical support, coordinating follow-up care and surgeries, and helping create a smooth, positive patient experience in a fast-paced clinical environment. The position offers hands-on exposure to orthopedic care and the opportunity to build clinical skills while helping coordinate patient care from the initial visit through treatment and recovery.

Requirements

• Genuine interest in providing excellent, compassionate patient care.
• Strong communication and customer service skills.
• Ability to stay organized and prioritize multiple responsibilities throughout the day.
• Comfort working in a busy, fast-paced clinical environment.
• Strong attention to detail and follow-through.
• Collaborative mindset and willingness to jump in where needed.
• Ability to communicate professionally with patients, providers, and fellow team members.

Responsibilities

• Prepare exam rooms and ensure clinical areas are ready for patients and providers.
• Welcome and room patients, obtain vital signs, and document relevant medical history and information.
• Support physicians and clinical team members with patient care throughout visits.
• Educate patients on orthopedic care, including cast care, traction care, and proper use of orthopedic appliances.
• Enter physician-directed orders for services such as X-rays and physical therapy.
• Coordinate follow-up appointments, post-operative visits, diagnostic studies, and other patient care needs.
• Assist with surgery scheduling, including coordinating pre-operative testing, therapy, and pre- and post-operative equipment.
• Help manage patient flow to support an efficient and positive experience for patients and providers.
• Respond to patient calls, appropriately triage questions and concerns, and help ensure issues are addressed in a timely manner.
• Maintain clean, organized, and well-stocked exam, treatment, and bracing rooms.
• Follow appropriate safety procedures for handling and disposal of sharps and biohazardous materials.
• Partner with the broader clinical team to support an exceptional patient experience.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed