Team Member

Goodwill Industries of Southeastern Wisconsin, Inc.•Chicago, IL
•Onsite

About The Position

Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You can make a difference! Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. In addition to working for an organization with a fulfilling mission, Goodwill offers you great benefits and opportunities to develop strong customer service skills. Goodwill Greater Milwaukee and Chicago is a people-driven organization. As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing. You want more from your work; you want a sense of fulfillment. You want a career with opportunities, not just a job. You want Goodwill, where the power of work and exceptional customer service can transform your life and the lives of others.

Requirements

  • One year of customer service, retail, or production experience is preferred.
  • Must be able to stand, bend, and reach for the duration of your shift while maintaining a customer service mindset.
  • Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and maintain customer service standards when interacting with donors.

Responsibilities

  • Pricing the donations that are then sold on the sales floor.
  • Challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission.
  • Maintaining an efficient flow of donations.
  • Greeting and thanking donors while carefully accepting their donations.
  • Sorting donations as they come in.
  • Organizing our sales floor and making it easy for customers to find what they're looking for.
  • Serving as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations.
  • Building relationships with customers.
  • Accurately ringing up sales transactions.
  • Letting our customers know how their purchases are helping someone get a job.

Benefits

  • Flexible scheduling
  • No extended hours for the holiday season
  • Career growth opportunities through our specialized training and development, including customer service training.
  • A guaranteed ten thousand steps to keep you active and healthy!
  • 20% store discount on purchases
  • Early access to your wages
  • Refer your friends to add more money to your pocket after they complete their probationary period!
  • medical
  • dental
  • vision
  • short and long-term disability
  • life insurance
  • retirement plan
  • paid time off (PTO)
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