Clinical Team Lead (MA/LPN)

North Clinic•Crystal, MN

3d•$26 - $33•Onsite

About The Position

Join one of Minnesota’s last independent healthcare clinics. Voyage Healthcare has been serving the northwest Twin Cities for over 70 years, with more than 200 team members dedicated to delivering high-quality, patient-centered care. We are proud of our independence and remain committed to improving the well-being of the communities we serve. At Voyage Healthcare, our values—Care & Compassion, Belonging, Excellence, Teamwork, Well-Being, Impact, and Adaptability—guide everything we do. If you are a Medical Assistant (MA) or Licensed Practical Nurse (LPN) looking to take the next step in your career and grow into a leadership role, we would love to meet you. Join a supportive, team-driven environment where you can make a meaningful impact on patient care while helping lead, mentor, and support a high-performing clinical team. The Medical Support Staff (MSS) Site Coordinator serves as a clinical leader, coordinating the daily activities of the Medical Support Staff, ensuring proper staffing coverage, supporting employee development, monitoring performance, and maintaining compliance with OSHA and HIPAA standards. This position partners closely with providers, department leaders, and the Clinic Site Manager to support efficient clinic operations and exceptional patient care.

Requirements

Graduate of an accredited healthcare program with current Minnesota licensure or certification, as applicable
Current CPR certification
Demonstrated ability to exercise sound judgement, discretion, and decision making
Excellent communication, interpersonal, and team-building skills
Strong analytical and problem-solving abilities
Working knowledge of clinical practices, healthcare operations, and regulatory requirements
Familiarity with electronic medical records (EMR/EHR) systems

Nice To Haves

Previous supervisory, lead, or team coordinator experience in a healthcare setting preferred
Experience with staff scheduling, coaching, and performance management preferred

Responsibilities

Coordinate daily workflow, staffing, and operational activities for the Medical Support Staff team
Support recruitment, onboarding, training, and ongoing development of MSS team members
Communicate and reinforce clinic policies, procedures, workflows, and best practices
Monitor employee performance and provide coaching and support as needed
Partner with providers, department leaders, and the Clinic Site Manager to improve clinic operations and patient experience
Ensure proper operation, maintenance, and repair of medical equipment and instruments
Oversee inventory management for medications, controlled substances, and clinical supplies
Maintain compliance with OSHA, HIPAA, and organizational policies and procedures
Provide direct support within Medical Support Staff departments when operational needs arise
Assist the Clinic Site Manager with projects, process improvements, and other assigned responsibilities