Clinical Assistant Team Lead - Waltham, MA

IVI America • Waltham, MA

1d • $24 - $29 • Onsite

About The Position

Boston IVF is currently seeking a Clinical Assistant Team Lead to join our Waltham practice. This position is a full-time position Monday-Friday 8:00am-3:00pm, subject to change with patient volume and coverage. Rotating weekends and holidays. The Lead Clinical Assistant oversees clinical employees in their assigned office. This position works collaboratively with Clinical Management Team to ensure offices are adequately staffed and trained to provide excellent patient care. This position provides training to new staff and continuing education to all clinical staff.

Requirements

• High School Diploma or equivalent (GED) - required
• Phlebotomy State certification required
• Knowledge of medical terminology - required
• EMR experience - required
• Experience assisting in office procedure and office machines (i.e., computer, fax, copier, etc.).

Nice To Haves

• Completion of Certified Medical Assistant Program - preferred
• Phlebotomy experience preferred
• Minimum of two years’ experience in a multi-physician practice (three or more physicians) with proven work experience in both clinical and administrative areas - preferred
• Previous experience in women's health or reproductive endocrinology and infertility – preferred
• Previous Team Lead or Supervisor experience – preferred

Responsibilities

• Trains, evaluates, and coaches employees.
• Oversees clinical staff schedules, assignments, and break times.
• Oversees maintenance of clinical supplies inventory in all assigned offices.
• Oversees clinical and phlebotomy supplies/ordering/inventory tracking.
• Maintains a Safe and Clean work environment.
• Collaborates with outside vendors to track/resolve errors and troubleshoot equipment issues.
• Educates clinical staff on all clinical standard of practice policies and work instructions.
• Maintains OSHA safety standards in office. Elevates deficiencies to Clinical Management Team.
• Effectively communicates with staff to resolve employee conflicts, complaints. Elevates to Clinical Manager/Human Resources as needed.
• Responsible for owning the weekly and daily MA schedule, managing call-outs, and overseeing staffing for the MA department across all 8 centers.

Benefits

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED