Clinical Systems Specialist

evolvedMD•Scottsdale, AZ

20d•Hybrid

About The Position

The Clinical Systems Specialist supports the day-to-day performance, optimization, and adoption of evolvedMD’s clinical technology ecosystem. This role works closely with the Director of Clinical Operations and cross-functional partners to ensure clinical systems are functioning effectively, supporting clinical workflows, and enabling high-quality, efficient patient care. This is an execution-focused role ideal for a self-driven, detail-oriented individual who is eager to learn, problem-solve, and grow within clinical operations and healthcare technology.

Requirements

Bachelor’s degree or equivalent experience in healthcare administration, health informatics, information systems, or related field.
1–3 years of experience in healthcare operations, clinical support, health IT, or a systems-related role.
Strong problem-solving and critical thinking skills with a natural curiosity for learning new systems.
High attention to detail and ability to manage multiple tasks in a fast-paced environment.
Excellent communication skills with the ability to work effectively across clinical, operational, and technical teams.
Self-starter mentality—takes initiative, follows through without heavy oversight, and thrives in ambiguity.
Comfortable operating in a growth-stage organization where adaptability and resourcefulness are essential.

Nice To Haves

Experience with EHR systems or healthcare technology platforms preferred.
Familiarity with clinical workflows, care coordination models, or collaborative care environments a plus.

Responsibilities

Provide day-to-day triaging support across clinical technology platforms, troubleshoot system issues, escalate when needed, and ensure timely resolution.
Assist in system configuration updates, testing, and releases while monitoring system performance and identifying opportunities for workflow improvement.
Partner with Clinical Operations to ensure systems align with clinical workflows and operational standards.
Help maintain standardized processes across markets to reduce variation and support consistent operational execution.
Support onboarding and training of clinical and operational staff on systems and tools, including development of basic training materials, guides, and documentation.
Act as a resource for system-related questions and day-to-day usage support to promote adoption and effective tool utilization.
Collaborate with Clinical Operations, IT, BI/Analytics, and external vendors to support system updates, issue resolution, and ongoing improvements.
Translate basic operational needs into system-related tasks or requirements and help coordinate.