Clinical Systems Specialist (Onsite, Lexington, KY)

Baxter•Lexington, KY

7d•Onsite

About The Position

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Where your purpose accelerates our mission This is where your technical expertise directly supports patient care. As a Clinical Systems Specialist, you will ensure critical communication systems operate reliably in a healthcare environment, helping clinicians deliver timely and effective care. This is where you can make an impact—by supporting technology that caregivers rely on every day. About the Role The Clinical Systems Specialist is responsible for on-site support and management of Care Communications solutions in a hospital setting. You will act as the primary technical resource, working closely with clinical staff and internal teams to deploy, support, and optimize systems. This role is fully onsite in Lexington, KY, with limited travel.

Requirements

Bachelor’s degree or 3+ years of experience in healthcare IT, clinical systems, or a related technical field
Experience troubleshooting and resolving hardware and software issues in a healthcare environment
Hands-on experience with network infrastructure, system installations, and database management
Experience supporting point-of-care or clinical communication systems
Knowledge of healthcare IT systems, clinical workflows, and patient care environments
Experience with on-premise and cloud-based communication platforms
Experience performing system configuration, upgrades, and validation testing
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

Clinical background (RN) or equivalent experience working with clinical technologies

Responsibilities

Serve as the primary technical owner of Care Communications solutions, maintaining deep knowledge of system architecture and functionality
Support deployments including system provisioning, configuration, and coordination across internal and external teams
Provide technical support and issue resolution via on-site and remote channels (phone, email, IM)
Troubleshoot and resolve hardware, software, and system performance issues during and post-implementation
Configure systems based on clinical workflows, translating user requirements into technical specifications
Monitor, track, and trend system issues to identify root causes and implement process improvements
Deliver end-user training, onboarding sessions, and documentation for system usage and updates
Support system upgrades, including planning, testing, validation, and post-release issue resolution

Benefits

medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off ranging from 20 to 35 days based on length of service
family and medical leaves of absence
paid parental leave
commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
childcare benefits