Clinical Support Tech I (Nursing Assistant I/ HUC) - Cardiology + General Medicine

UNC Health•Chapel Hill, NC

4d•Onsite

About The Position

The Clinical Support Tech I (CST I) is a dual-role position combining Nursing Assistant I and Health Unit Coordinator duties on UNC Medical Center’s 20-bed 7 Bedtower unit. The unit is transforming from General Medicine to a specialized Cardiology Unit, caring for patients with diagnoses and needs that include LVAD, TVR, TR Bands, pre- and post-cardiac catheterization procedures, and arrhythmias. The CST I assists professional caregivers with patient care, transports patients and equipment, maintains patient rooms, and performs clerical, transcription, and unit-desk functions. The role is full time, with three 12-hour day shifts per week (36 hours; 7:00 a.m.–7:30 p.m.) and a weekend and holiday rotation. Flexible self-scheduling is offered. Orientation includes both in-person and virtual sessions. The position is onsite in Chapel Hill, North Carolina.

Requirements

High school diploma or GED.
Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
Basic Life Support (BLS) certification.
Fluency in spoken and written English.
Ability to develop computer skills if not already competent.

Responsibilities

Assist physicians and other health care providers with routine examinations and procedures, including obtaining equipment and supplies.
Review patient care documentation for significant changes in patient condition and promptly report concerns to a registered nurse or physician.
Perform clerical duties, including organizing workload, greeting and directing visitors, researching information, reviewing and revising orders as requested, answering telephones and patient call lights, transcribing physician orders, and maintaining medical records.
Conduct routine quality assurance audits, safety checks, and supply inventories; provide administrative support, including performance-improvement audits and data entry.
Maintain the work area and office equipment; troubleshoot common software and hardware issues; change linens; restock supplies; transport patients, supplies, and specimens; and assist with orienting new employees and students.
Provide direct personal care according to the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
Measure and record vital signs, height, and weight; duties may also include specimen collection, skin preparation, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
Reinforce routine patient teaching provided by a registered nurse or physician, document patient understanding, and distribute educational materials when requested.