Clinical Support Tech I - 7 Children's Post Surgical Care Unit

UNC Health • Chapel Hill, NC

9d • Onsite

About The Position

The Clinical Support Tech I is a dual-role position that includes Nursing Assistant (NA) and Health Unit Coordinator (HUC) duties on a 24-bed pediatric post-surgical care unit. The unit cares for patients from birth through adolescence and handles general surgery, ear/nose/throat, burns, neurosurgery, oral-maxillofacial, orthopedics, trauma, urology, and transplant cases, as well as pediatric medicine and oncology patients. The position assists professional caregivers in delivering patient care, transports patients and equipment, maintains patient rooms, and performs clerical, transcription, and unit-desk functions.

The schedule is 36 hours per week, with rotating day and night shifts of 7:00 a.m.–7:30 p.m. and 7:00 p.m.–7:30 a.m. The position is onsite in Chapel Hill, North Carolina. This is a state position employed by UNC Health Care System, with UNC Health benefits.

Requirements

• High school diploma or GED; a higher-level degree may satisfy this requirement.
• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
• Basic Life Support (BLS) certification.
• Fluency in spoken and written English.
• Ability to develop computer skills if not already competent.

Responsibilities

• Assist physicians and other health care providers with routine examinations and procedures, including obtaining equipment and supplies.
• Review patient care documentation for significant changes in condition and promptly report findings to a registered nurse or physician.
• Perform clerical duties, including prioritizing work, greeting and directing visitors, researching information, reviewing and revising orders as requested, answering telephones and patient call lights, transcribing physician orders, and maintaining medical records.
• Conduct routine quality assurance audits, safety checks, and supply inventories; provide administrative and clerical support, including PI audits and data entry.
• Clean work areas, maintain office equipment, troubleshoot common software and hardware problems, change linens, replenish supplies, transport patients, supplies, and specimens, and assist with orienting new employees and students.
• Provide direct personal care according to the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
• Measure and record vital signs, height, and weight; duties may also include specimen collection, skin preparation, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
• Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials at the request of patients or health care providers.

Benefits

• UNC Health benefits
• Eligible employees may continue participating in TSERS or the ORP if they are currently employees of another North Carolina agency and participate in those plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED