Clinical Support Tech I - Pediatric Intensive Care Unit

UNC Health • Chapel Hill, NC

1d • Onsite

About The Position

The Clinical Support Tech I works in the Pediatric Intensive Care Unit, a 20-bed unit within a Level 1 Pediatric Trauma Center. The unit provides care for complex pediatric medical and surgical patients through a collaborative, interdisciplinary team approach, including specialized care for pediatric cardiac patients in eight designated beds. The care environment emphasizes family-centered care.

This dual-role position combines Nursing Assistant and Health Unit Coordinator duties. The employee assists professional caregivers with patient care, transports patients and equipment, sets up and maintains patient rooms, and performs clerical, transcription, and patient-care-unit desk functions. The position is 36 hours per week, with a rotating day/night schedule of 7:00 a.m.–7:30 p.m. and 7:00 p.m.–7:30 a.m.

Requirements

• High school diploma or GED; a higher-level degree may satisfy this requirement.
• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
• Basic Life Support (BLS) certification.
• Fluency in verbal and written English.
• Ability to develop computer skills if not already competent.
• Prior experience is not required.

Responsibilities

• Assist physicians and other health care providers with routine examinations and procedures, and obtain equipment and supplies.
• Review patient-care documentation for significant changes in a patient's condition and promptly report them to a registered nurse or physician.
• Perform clerical tasks, including organizing and prioritizing work, greeting and directing visitors, researching requested information, reviewing orders for logic and clarity, revising orders as requested by a nurse, answering telephone calls and patient call lights, transcribing physician orders, and maintaining medical records.
• Conduct routine quality-assurance audits, safety checks, and supply inventories; provide administrative and clerical support, including PI audits and data entry.
• Provide clinical support, including cleaning work areas, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking and restocking supplies, transporting patients, supplies, and specimens, and assisting with orientation of new employees and students.
• Provide personal care according to the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
• Measure and record vital signs, height, and weight; duties may also include specimen collection, skin preparations or scrubs, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
• Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials at the request of patients or health care providers.

Benefits

• UNC Health benefits are offered. Eligible employees who currently participate in TSERS or the ORP through another North Carolina agency may continue participating in those plans at UNC Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED