Clinical Support Supervisor
About The Position
Your future role at a glance Location: Indianapolis, IN Facility: Joshua Max Simon Primary Care Center Department: Primary Care Schedule: Monday - Friday Days - No holidays, weekends or nights. Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role Lead and mentor clinical and clerical teams to foster a culture of professional growth and high-quality patient care. Optimize daily operations by managing staffing levels to ensure the unit is always balanced and ready for patient needs. Champion patient outcomes by collaborating with multidisciplinary teams to streamline delivery and remove barriers to care. Drive team accountability through proactive coaching and performance management to empower every staff member. Provide hands-on support during peak census periods to ensure seamless service and support team solidarity.
Requirements
- BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.
- High School diploma equivalency with 1 year of experience OR 2 years of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification and 1 year of experience can be used in lieu of education, if applicable.
Nice To Haves
- Advanced Life Support preferred. American Heart Association or American Red Cross accepted.
- Front office and/or call center supervisory experience preferred
Responsibilities
- Lead and mentor clinical and clerical teams to foster a culture of professional growth and high-quality patient care.
- Optimize daily operations by managing staffing levels to ensure the unit is always balanced and ready for patient needs.
- Champion patient outcomes by collaborating with multidisciplinary teams to streamline delivery and remove barriers to care.
- Drive team accountability through proactive coaching and performance management to empower every staff member.
- Provide hands-on support during peak census periods to ensure seamless service and support team solidarity.
Benefits
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
