Clinical Support Staff

Banyan Brand•Langhorn, PA

1d•Onsite

About The Position

Banyan Treatment Centers is hiring a Clinical Support Staff team member to assist with behavioral health, mental health, and substance use treatment services. The role supports therapists and case managers with clinical assessments, group facilitation, treatment planning, documentation, patient engagement, and continuity of care in a structured, patient-centered environment. The position works collaboratively with a multidisciplinary treatment team and helps maintain clinical operations and compliant documentation. This is a full-time, on-site position in Langhorne, Pennsylvania, reporting to Clinical Leadership. The schedule is Monday through Friday, with Saturdays as needed.

Requirements

Bachelor’s degree or higher in Social Work, Psychology, or another related Human Services field that qualifies the individual for clinical licensure eligibility.
Adherence to the Healthcare Code of Ethics and professional standards of conduct.
Knowledge of state and federal confidentiality regulations.
Familiarity with Joint Commission standards and documentation expectations.
Strong organizational, communication, and clinical support skills.
Ability to work effectively as part of a multidisciplinary treatment team.

Nice To Haves

Licensure-eligible or actively pursuing licensure in a behavioral health discipline, where applicable.
Experience in behavioral health, mental health, and/or substance use disorder treatment settings.

Responsibilities

Participate in multidisciplinary treatment plan reviews, demonstrating preparation and understanding of patient needs, progress, barriers, and treatment strategies.
Complete baseline clinical assessments, including biopsychosocial evaluations, according to program standards and supervision requirements.
Conduct therapeutic and psychoeducational groups as assigned.
Assist therapists and case managers with patient care coordination, clinical tasks, and daily treatment support.
Provide coverage for assigned patient caseloads when primary therapists are absent, as directed and within scope of practice.
Assist patients in identifying and managing external stressors that may affect treatment engagement and progress.
Support therapists with family communication, coordination, and patient-care documentation.
Promote patient engagement, accountability, and continuity throughout treatment.
Complete clinical documentation accurately and within required timeframes in the electronic medical record.
Maintain clinical records in accordance with organizational policies, licensure requirements, and accrediting body standards.
Adhere to confidentiality regulations, ethical standards, and patient privacy requirements.
Support discharge planning with therapists and case managers to ensure continuity of care.