Clinical Support Specialist

VieMed Careers•Denver, CO

21h•Onsite

About The Position

The Clinical Support Specialist performs data entry and administrative support duties involving patient information, medical documentation, and billing systems. The role requires accurate, timely handling of source documents, maintaining confidentiality and data integrity, communicating professionally with physicians, patients and families, and coworkers, and supporting office operations. The position is based in an office environment and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Duties may change, and additional accreditation or office responsibilities may be assigned.

Requirements

High school diploma preferred.
Computer training or certification is an asset.
Experience with MS Office and data programs.
Familiarity with administrative duties.
Experience using office equipment such as a fax machine and scanner.
Excellent knowledge of spelling, grammar, and punctuation.
Organizational skills and ability to stay focused on assigned tasks.
Personal motivation and ability to work independently and with direction.
Ability to compose reports, memos, letters, and other correspondence.
Ability to prepare and write reports and summaries of work or work projects.
Ability to prioritize workload and meet strict deadlines.
Ability to communicate clearly and concisely across multiple levels within the company.
Ability to use discretion when working with confidential information.

Nice To Haves

Computer training or certification.
Experience with MS Office and data programs.
Familiarity with administrative duties.
Experience using office equipment, including fax machines and scanners.

Responsibilities

Enter customer, account, and patient information into computer systems accurately and within required time limits.
Compile, verify, and sort source information according to priorities before computer entry.
Review data for errors or deficiencies, correct issues when possible, and check output.
Research incomplete documents and obtain additional information.
Use data programs and procedures; maintain knowledge of the patient database and billing system.
Generate reports, store completed work in designated locations, and perform backup operations.
Scan documents and print files as needed.
Maintain confidentiality and comply with data integrity and security policies.
Respond to information queries and retrieve relevant files.
Use office equipment properly and address malfunctions.
Read and understand medical documentation.
Interact professionally with physicians, patients and families, and coworkers; answer telephone calls politely and professionally.
Communicate clearly and appropriately with the manager and other superiors, and maintain effective working relationships with coworkers for the benefit of patients.
Complete other accreditation duties or office responsibilities as assigned.