Clinical Support Specialist

CN Guidance and Counseling Services•Town of Smithtown, NY
•$31 - $33

About The Position

The Clinical Support Specialist works on the CN Guidance Youth ACT Team, whose mission is to provide comprehensive, evidence-based, individualized services to children and families affected by severe emotional disturbance when traditional service approaches have not adequately met their needs. Services are delivered in community settings where challenges arise. The role supports children and families in reaching treatment goals through targeted interventions such as skill development, training, and education. The position may also have lead responsibility for integrating educational and vocational goals and services across the team, providing assistance throughout all phases of vocational services. Duties include care coordination, community linkage, assessment support, community integration planning, documentation, and quality improvement activities.

Requirements

  • Bachelor's degree in social work, psychology, rehabilitation counseling, or a related field.
  • Either one year of experience working in a mental health setting at the master's level or higher, or two years of experience working in a mental health setting at the bachelor's level.
  • Understanding of concrete services, including Medicaid, Medicare, DSS, and SPOA housing.

Nice To Haves

  • Master's degree.

Responsibilities

  • Assist clients with transportation and representation at court hearings.
  • Complete referrals and link clients to community benefits, organizations, and institutions that support treatment plan goals.
  • Work with children and families to support identified treatment goals through targeted interventions, including skill development, training, and education.
  • Support children and families in developing skills to manage health, improve family relationships, and pursue prosocial activities and interactions.
  • Integrate educational and/or vocational goals and services with the work of other team members, and provide assistance throughout all phases of vocational services.
  • Assist team members with assessments, including PHQ-9/a, suicidality assessments, relapse prevention, and safety planning.
  • Assist with and coordinate community integration trips for Youth ACT recipients.
  • Participate in Quality Improvement, Utilization Review, and Performance Improvement activities, including data collection, outcome trend analysis, and identifying service areas needing improvement.
  • Complete case records and submit required documentation on time.
  • Plan and coordinate office-based and field-based services that support or supplement case management and care coordination for clients and their identified families.
  • Assist with applications for and maintenance of benefits through the Department of Social Services, Social Security Administration, housing programs, and other relevant services.
  • Facilitate sharing of relevant data with individuals to support partnered decision-making and keep clients informed of progress.
  • Complete QI training during onboarding and participate in refresher training as needed.
  • Cultivate an inclusive culture that respects employees' strengths, views, and experiences.
  • Follow established safety protocols and procedures and contribute to a safe working environment.
  • Perform other duties as assigned.

Benefits

  • Medical insurance, including a $0-deductible Platinum Plus plan with 90% of the benefit employer-provided.
  • Dental insurance.
  • Vision insurance.
  • Flexible Spending Account.
  • 403(b) retirement plan.
  • Long-term and short-term disability coverage.
  • Legal plan.
  • Dependent Care Expense Account.
  • Life insurance and supplemental life insurance.
  • Pet insurance.
  • Health Reimbursement Arrangement (HRA).
  • Training programs, including a mentorship program.
  • Potential eligibility for Federal/Public Student Loan Forgiveness.
  • Career growth and promotional opportunities.
  • Employee perks and discounts, including Broadway shows.
  • Five personal days, 10–20 vacation days, 12 sick days, and 12 company-paid holidays yearly.
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