Clinical Support Specialist

Acts Retirement-Life Communities • Boca Raton, FL

13d

About The Position

Acts is seeking a Clinical Support Specialist to manage the staffing schedule for clinical personnel, ensuring coverage meets resident care needs, regulatory standards, and budget guidelines based on census and Per Patient Day (PPD) metrics. The role also manages payroll processes by tracking attendance, tardiness, overtime, and time-clock activity accurately. In addition, the position provides clerical and administrative support to the department and calls for initiative and discretion when handling complex, sensitive, and confidential matters in a dynamic healthcare environment. The position requires compliance with Florida's Care Provider Background Screening process. The listed pay range is $20.34–$25.49 per hour; the starting rate varies based on skills and experience.

Requirements

• High school diploma or equivalent.
• At least two years of clerical and/or administrative experience.
• Prior scheduling experience.

Nice To Haves

• Clerical and/or administrative experience in a healthcare setting.

Responsibilities

• Manage staffing schedules for clinical personnel to provide appropriate coverage based on resident care needs, regulatory standards, budget guidelines, census, and PPD metrics.
• Manage payroll processes by accurately tracking attendance, tardiness, overtime, and time-clock activity.
• Provide clerical and administrative support to the department.
• Handle complex, sensitive, and confidential tasks with initiative and discretion.

Benefits

• Next-day pay through the PayActiv benefit.
• Tuition reimbursement.
• Commuter benefits.
• Scholarship awards.
• Professional development programs.
• University partnerships.
• Referral and discount programs.
• Appreciation events.
• Wellness initiatives.
• Medical, prescription, dental, and vision benefits.
• Flexible spending accounts.
• Life insurance.
• Disability programs.
• 401(k) plan with a 4% company match after one year of employment.
• Paid time off and holidays. Eligibility may vary based on status.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED