Clinical Support Specialist

Aria Care Partners•Overland Park, KS

5d•Hybrid

About The Position

The Clinical Support Specialist provides administrative support to the clinical care coordinator team. The role monitors and runs reports, creates visit notifications, sends emails on behalf of Clinical Specialists using established Outlook templates, maintains basic patient charts in Salesforce and NextGen, and performs other assigned duties. The position is based in the office for the first six months, after which it may qualify for a hybrid arrangement upon successful training completion and satisfactory performance. It is full-time, with standard Monday–Friday business hours; project support may require temporary adjustments to those hours as needed.

Requirements

High school diploma or equivalent.
One to two years of previous applicable experience.
Proficiency using Excel and Word.
Strong organization and ability to manage and coordinate supplies and equipment.
Ability to prioritize and address multiple demands concurrently.
Ability to work within a team.
Openness to continuous process improvement and seeking ways to improve processes.
Ability to solve problems positively and find solutions to a variety of issues.
Alignment with the company values of Care Fully, Strive for Excellence, and Team Works.

Nice To Haves

An associate or bachelor’s degree is preferred.

Responsibilities

Monitor and run reports from EMR systems.
Send emails to facilities on behalf of the peer group using established Outlook templates and verbiage.
Update basic information in patient charts as needed in Salesforce and NextGen.
Maintain relevant patient documents in Salesforce.
Create visit notifications.
Perform other duties as assigned.