Clinical Support Clerk (Full-time, Days)

St. Luke's University Health NetworkBethlehem, PA
Onsite

About The Position

The Clinical Support Clerk is responsible for the daily clerical support for multiple clinical units/departments. St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Requirements

  • High School Graduate/GED required.
  • Demonstrated expertise with defined computer systems.

Nice To Haves

  • Previous unit clerk or applicable hospital experience preferred.
  • Attendance at and successful completion of additional classes to support other functions of the role may be required.

Responsibilities

  • Facilitates timely communications between and relays information to members of the health care team, other departments, patient, family, and visitors in a professional, friendly and efficient manner.
  • Demonstrates expertise utilizing computer systems including Epic, Kronos, and MS Office (Word, Outlook, Excel).
  • Accurately and efficiently implements processes related to patient care orders (i. e. schedules and coordinates processes for diagnostic testing and/or procedures for patients, consultations, meal service, isolation precautions, telemetry, etc.).
  • Maintains the patient’s medical record (chart/file) related to the admission, transfer and discharge processes (including orders and charges) according to policy.
  • Operates, maintains, and troubleshoots all office equipment including computer, fax machine, and printers.
  • Maintains current, accurate and cost-effective inventory of office supplies and forms.
  • Demonstrates ability to accurately and efficiently transcribe staffing schedules Kronos.
  • Maintains logs and statistics.
  • Obtains, sorts, sends and delivers mail.
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