Clinical Support Attendant - Transitional Housing Program

Vancouver Coastal Health • Vancouver, BC

23h • Onsite

About The Position

Working within the vision and values of Vancouver Coastal Health and in accordance with the policies and processes and under general supervision, establishes a supportive presence that promotes a variety of trauma informed interventions, practices and clinical services that cultivate safety and respect within a multi-use/occupant community health centre and/or clinic setting. Provides assistance to clients with acute, chronic and palliative care needs and/or their caregivers by liaising with the clinician and community services and supporting the interdisciplinary team during the client care planning process. Acts as a member of the on-shift response team for the site’s fire, safety and security functions and intervenes to fire, safety and security related complaints and hazards including non-clinical emergencies and aggression and mitigates identified risks to the health care team.

Requirements

• Diploma in Community Social Service and one (1) year’s recent, related experience in a clinical and/or social services environment working with diverse population and marginalized groups, or an equivalent combination of education, training and experience.
• Successful completion of an Intermediate First Aid Certificate and a current Cardiopulmonary Resuscitation (CPR) Certificate required.
• Knowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented Care.
• Knowledge of Appreciative Inquiry.
• Broad knowledge of mental health and substance use issues and treatment.
• Demonstrated knowledge of Indigenous Cultural Safety.
• Able to develop interventions and care plans that are strength based and client centered.
• Demonstrated expertise in workplace violence prevention including personal safety techniques, and team control technique.
• Knowledge of community, mental health and addictions, social and health resources and client care planning.
• Ability to establish/maintain satisfactory work relationships with the public and other staff to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.
• Demonstrates ability to work with a culturally diverse population.
• Ability to work independently and in cooperation with others.
• Demonstrated exceptional customer service and communication skills.
• Demonstrated knowledge of general office procedures.
• Physical ability to carry out the duties of the position.

Responsibilities

• Establishes a supportive presence that promotes a variety of trauma informed interventions, practices and clinical services that cultivate safety and respect within a multi-use/occupant community health centre and/or clinic setting.
• Provides assistance to clients with acute, chronic and palliative care needs and/or their caregivers by liaising with the clinician and community services and supporting the interdisciplinary team during the client care planning process.
• Acts as a member of the on-shift response team for the site’s fire, safety and security functions and intervenes to fire, safety and security related complaints and hazards including non-clinical emergencies and aggression and mitigates identified risks to the health care team.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree