Clinical Coordinator, Transitional Housing

Breaking Ground•New York, NY

2d•Onsite

About The Position

Located on the Bowery in Manhattan, The Andrews is a Safe Haven comprised of 146 units for individuals not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs. The Andrews offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure, permanent housing.

Requirements

NYS Licensed Masters Social Worker (LMSW) required
Minimum 3 years of experience with related populations
Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
Experience with crisis intervention, including, risk assessments and incident management
Ability to work successfully with a wide range of internal and external stakeholders
Demonstrated success in working in a fast-paced environment with multiple priorities
Ability to delegate and motivate staff to achieve deliverables
Ability to communicate (verbally and written) with diverse populations and stakeholders
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required

Nice To Haves

previous supervisory and administrative experience preferred
Bilingual preferred

Responsibilities

Supervise a team of Case Managers
Provide regular, structured supervision meetings for direct reports
Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice
Development and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely
Interview and assess potential clients
Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement
Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely
Assess and evaluate client functioning
Supervise and conduct case conferences
Coordinate delivery of care with multiple service providers, particularly outreach teams.
Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness
Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict
Perform other duties as assigned