Clinical Support Assistant
About The Position
LCD Agency Services in Columbus, OH is looking for a dedicated and compassionate Clinical Support Assistant to join our growing team. This is an exciting opportunity to make a meaningful impact in a clinical environment where your organizational skills and patient-focused mindset will shine. If you thrive in a fast-paced healthcare setting and love supporting a team of clinical professionals, we want to hear from you! The Clinical Support Assistant is responsible for supporting daily clinical site/office services and agency operations through specimen collection, fingerprint collection, interviews, billing support, and administrative and clinical assistance. This position requires a high level of professionalism, reliability, confidentiality, and attention to detail. The Clinical Support Assistant interacts regularly with individuals receiving services, agency staff, county representatives, and external partners and must comply with all applicable state regulations, agency policies, and safety standards.
Requirements
- Must be at least 18 years of age
- High school diploma or GED preferred
- Home care or direct support experience required
- Ability to pass a criminal background check
- Reliable transportation
- Strong organizational skills and attention to detail
- Ability to follow established procedures and manage multiple tasks
- Ability to work independently with minimal supervision
- Professional demeanor and strong interpersonal skills
- Ability to maintain confidentiality and professional boundaries
- Dependable, punctual, and reliable
- Ability to stand, sit, and walk throughout the shift
- Ability to follow infection control and safety practices
- Comfortable performing specimen collection, screenings, and administrative duties
Nice To Haves
- Experience leading or managing a small group
- Prior experience in clinical, lab, or administrative support roles
Responsibilities
- Obtain and properly handle urine specimens in accordance with agency policies, procedures, and infection control standard
- Administer breathalyzer screenings as required
- Obtain fingerprints following established protocols
- Maintain a clean, organized, and compliant clinical site/office environment
- Working in the field with Individuals as a DSP as required or needed
- Respond to and coordinate multiple county service requests in a timely and professional manner
- Conduct interviews for clients and prospective staff as assigned
- Assist field staff with assigned tasks, including: Documentation review and support, Scheduling coordination, Customer relations and professional communication with clients and families
- Assist with billing-related tasks, including documentation review and submission support
- Ensure accurate, timely, and confidential documentation of all client, staff, and agency information
- Maintain strict confidentiality in accordance with HIPAA and agency policies
- Follow all applicable federal, state, and local regulations, including agency policies and procedures
- Demonstrate respectful, professional interaction with individuals receiving services, staff, county personnel, and external partners
- Perform additional administrative or clinical duties as assigned by leadership
Benefits
- Paid time off
- Health insurance
- Opportunity for advancement
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
