Clinical Support Assistant

SB Clinical Practice Management PlanStony Brook, NY
Onsite

About The Position

This position provides general medical office administrative support. The Clinical Support Assistant will handle phone coverage for their own desk and overflow calls for the department, acting as a liaison between patients and physicians. The role assists in the overall operation of the medical office, processes prescription renewal requests, completes patient forms, and obtains records. The responsibilities and tasks outlined are not exhaustive and may change as determined by the needs of CPMP.

Requirements

  • High School diploma/GED.
  • Some clerical experience.
  • Strong organizational and communication skills (both verbal and written).
  • Excellent typing skills and friendly telephone etiquette.

Nice To Haves

  • 2 years of administrative/clerical experience.
  • EMR experience.
  • Medical Office experience.
  • Microsoft Office proficiency.
  • Prior pre-authorization process experience.
  • Spanish speaking.

Responsibilities

  • Assists in the overall operation of the medical office.
  • Answers telephone calls and takes and routes messages.
  • Interfaces with physicians and patients.
  • File medical and administrative correspondence for the department.
  • Process prescription renewal requests.
  • Complete patient forms.
  • Obtain records
  • All other duties as assigned.
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