Clinical Supply Chain Site Lead

Telix Pharmaceuticals (AMER)

12d

About The Position

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia, Belgium, Japan, Switzerland, and the United States. Its mission is to deliver on the promise of precision medicine through targeted radiation and develop products intended to improve quality of life for people living with cancer and rare diseases. The Clinical Supply Chain Site Lead serves as the primary operational liaison among clinical trial sites, suppliers, distribution partners, and internal stakeholders for late-stage and Phase III studies. The role owns site-level supply chain communications and escalations, resolves operational issues affecting patient treatment or study execution, and drives root-cause analysis, corrective actions, and continuous improvement. The position supports supply continuity, regulatory compliance, accurate documentation, and site satisfaction.

Requirements

Bachelor’s degree in Supply Chain Management, Business, Life Sciences, or a related field; an equivalent combination of education and relevant experience will be considered.
At least 5 years of experience in pharmaceutical, biotechnology, clinical research, or healthcare supply chain operations.
At least 3 years of experience managing clinical supply chain activities.
Knowledge of clinical supply chain processes, including forecasting, inventory management, manufacturing, distribution, and site support.
Strong understanding of applicable regulatory requirements, Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), and global supply chain compliance standards.
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
Strong organizational, project management, and problem-solving skills, including the ability to identify risks proactively and implement solutions.
Strong verbal and written communication skills for engaging clinical sites, suppliers, and cross-functional stakeholders.
Experience leading cross-functional issue resolution and managing escalations to support uninterrupted patient treatment and study execution.
Proficiency with supply chain planning systems, enterprise resource planning (ERP) platforms, clinical trial management tools, Smartsheet, and Microsoft Office applications.
Ability to analyze data, identify trends, and develop actionable recommendations to improve operational performance and site experience.

Nice To Haves

Experience managing clinical supply chain activities supporting global clinical trials and late-stage development programs.
Experience working with global suppliers, logistics providers, contract manufacturing organizations (CMOs), and clinical trial sites.

Responsibilities

Serve as the primary clinical supply chain contact and escalation lead for late-stage and Phase III clinical trial sites, building site relationships and following issues through to closure.
Manage site communications about investigational product deliveries, shipment status, dose scheduling, product receipt, and supply continuity.
Coordinate cross-functional resolution with Quality, Clinical Operations, Logistics, Manufacturing, and external partners for temperature excursions, shipment deviations, product complaints, and other events affecting dosing or study execution.
Assess root causes, implement corrective actions, and work with Logistics to track distribution disruptions and CAPAs to closure.
Collect, trend, and assess site feedback, satisfaction concerns, and recurring operational issues to identify continuous-improvement opportunities.
Present site feedback, operational performance metrics, escalations, risks, mitigation plans, and lessons learned to study teams and leadership.
Identify and implement process improvements to enhance supply reliability, service levels, cost-effectiveness, and site satisfaction, and contribute to clinical supply chain strategy.
Ensure supply chain activities comply with applicable regulations, GMP, GDP, company policies, and study-specific requirements.
Maintain accurate documentation, issue logs, and audit-ready files.