Clinical Supervisor (LPN/RN)

SolvENT Management Services•Birmingham, AL

About The Position

The Clinical Supervisor is a hands-on leadership role in an ENT practice for an experienced LPN or RN. The supervisor leads and supports Medical Assistants and clinical support staff, coordinates day-to-day clinical operations across clinic locations, and works closely with ENT physicians and practice leadership to support efficient patient flow and a positive patient experience. The role combines staff leadership and development with active involvement in patient care. The Clinical Supervisor remains engaged in clinical work, including rooming patients, gathering histories and vital signs, documenting in the EMR, handling prescription communications under physician direction, assisting with ENT services and procedures within the scope of licensure, and providing patient education. The role also oversees clinical supplies and inventory, supports quality improvement and workflow initiatives, and helps implement policies, procedures, and clinical best practices while maintaining standards for infection prevention, HIPAA, and OSHA.

Requirements

  • Current, unrestricted LPN or RN license in the state of practice.
  • At least 2 years of clinical nursing experience in a physician practice, specialty clinic, ambulatory care setting, or similar environment.
  • Previous leadership experience, such as supervisory, charge nurse, team lead, or similar responsibilities.
  • Strong understanding of clinical workflows and patient care operations.
  • Experience working with EMR systems and Microsoft Office.
  • Strong communication, organization, and problem-solving skills.
  • Ability to stay organized and lead effectively in a busy, fast-paced practice.

Nice To Haves

  • Experience supervising or mentoring Medical Assistants or other clinical staff.
  • ENT, Allergy, Audiology, Family Medicine, Internal Medicine, or other outpatient specialty experience.
  • Experience coordinating staff schedules, managing clinical inventory, or supporting quality improvement initiatives.
  • Current BLS certification.

Responsibilities

  • Provide day-to-day leadership, guidance, and support to Medical Assistants and clinical support staff.
  • Build staff schedules and coordinate coverage across clinic locations.
  • Help recruit, onboard, orient, and train new Medical Assistants.
  • Coach and mentor team members and support their professional growth.
  • Foster a collaborative environment centered on teamwork, accountability, and exceptional patient care.
  • Serve as a clinical resource for staff, physicians, and patients.
  • Partner with physicians and practice leadership to improve workflows, efficiency, and the patient experience.
  • Collaborate with ENT physicians and providers to support efficient patient flow.
  • Room patients and obtain vital signs, health histories, medication reviews, and other clinical information.
  • Document patient encounters, treatment plans, procedures, and clinical information in the EMR.
  • Process prescription refill requests and medication communications under physician direction.
  • Assist providers with in-office ENT services and procedures, including ear cleanings, nasal endoscopy preparation, allergy testing support, and minor procedures within scope of licensure.
  • Perform injections, specimen collection, wound care, medication administration, and patient education as appropriate.
  • Educate patients about medications, treatment plans, procedures, and follow-up care.
  • Help maintain standards for infection prevention, HIPAA compliance, OSHA requirements, and clinical protocols.
  • Oversee medical supply ordering and inventory across clinic locations.
  • Keep clinical areas organized, appropriately stocked, and ready for patient care.
  • Coordinate with vendors and suppliers regarding clinical equipment and supply needs.
  • Participate in quality improvement and workflow initiatives.
  • Support implementation of policies, procedures, and clinical best practices.
  • Identify opportunities to improve efficiency and make clinic operations easier for patients and staff.
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